8/10 Udmærket
Gino, Rogers
Rejste med partner
17. nov. 2025
Synes godt om: Rengøring, faciliteter
Overall, the water is what draws you to this island. Gorgeous beaches!!! The resort was average at best. Facilities were old and fairly run down. Management was very helpful and courteous (Collete, Mario) and Dalston the bar tender was amazing! However, most staff were, IMO, rude. Many didn't smile, say anything other than a head nod. One staffer abruptly told a couple in front of us that they were "in his way and to move". Another just simply told a guest that the "bar was closed" (vs. telling the bar would be open in 10 minutes). Servers at main buffet area were often slow, unhelpful and rude in responses. On several occasions, I had to refill my own water, find a coffee decanter, remind them to get milk, ask for refills. Buffet was average most nights. Food at times cold.
The front desk was very chaotic also. Scheduled a spa treatment and she couldn't tell me the differences between the massages. Said she didn't know. We reluctantly cancelled the massage, thinking that the experience wouldn't be pleasurable, if it was like most every other service we'd experienced. Especially for a $240 couples massage. There was a yoga class for Wed morning, but the instructor was sick and the class was cancelled. However, no one from the resort went to the class to TELL the guests about this or a sign, etc. Guests just showed up and had to walk around to find a person to ask why no instructor.
If I were to sum up this resort, it would be beautiful beach, but "disorganized".
Gino
Overnattede 8 nætter i november 2025
