Hoteller nær St. Charles Town Plaza

"Took an extremely long time for the front desk staff to figure out what was wrong with the computer system. I never got property checked-in after about 20 minutes. Then, when I got to the room, the TV wouldn’t work and there was no one available to take a look and figure it out. Finally, the water pressure in the bathroom sink (room 224) was non- existent. Very disappointed in my experience at this location."

"Decent room with good space and amenities. The downsides were the breakfast which was bare minimum and tasted flavorless. The first floor smells like a zoo, and the laundry room dryers did not dry clothes efficiently (clothes were very damp after multiple cycles). Other than that, the staff were very friendly and helpful."

"Furniture in the room needs to be upgraded. Showing signs of wear and tear. Staff was great"

"Room wasn’t very clean and I had to ask him to clean and all they did was give me new towels and rags"

"The room was clean and comfortable. The amenities were in working order. The breakfast was good enough. Not a lot of variety but what you can expect from a hotel breakfast. Overall, I had no complaints."

"if we are to comment on something would have made our stay just perfect, if would be the hot top - which was not as hot as we would have liked it and also the clorine level was a bit to higt - it took two days to get rid of the smell of clorine from your body"

"Great stay. The hosts were very communicative and answered all questions. Everything was nicer in person and smelled really good. I have no complaints and would stay again"

"Great Customer Service and Clean proporty."

"have great location and good value for the money even tho they charged extra for the bed for the kid"

"Good"

"The room was clean, but our room was missing a whole light by the bed, and we were unable to use the window shade."

"Bad experience"