Hoteller i Springwood

"Reception was ok. On entering the room I could smell dog. A few minutes later my wife stood a piece of kibble. Told reception,in fairness they offered a room change but had already unpacked and was only there one night. Went for a drink at the bar in the evening. Staff didn't really seem interested in serving. When the bill came they'd charged for the costliest pino rather than the one my wife pointed out . Took $100 incidentals on arrival. Assured it would be repaid on departure. It...

"Very friendly staff."

"Close to attractions which was good. The bathroom sink did not drain very well…. Was Clogged up."

"I reserved two no smoking rooms, they were in the back of the hotel. Walked in the first room smelled horrible with smoke and a big stain on the one bedspread (it may have been bleached, it was lighter in color). Walked into the second room and you could see a 3-4 inch hole burned into the bedspread and it also smelled horrible with smoke. The whole rear area just seemed sketchy/scary. We ended up getting some rooms in the front that smelled better but still felt so dirty we actually went out...

"First drive up impression not great. Lobby and breakfast area clean and updated. Room was decent but had a funky mold smell. Carpet was saturated entry way of bathroom and next to a wall by the bed (got my socks all wet). Called front desk for extra towels to place on the floor. No answer. Breakfast was pleasant the next morning and we were on our way. Probably won’t stay here again."

"Front desk was very helpful and gave me early check in. Breakfast was good and pool was clean."

"The staff was very helpful and check-in was seamless. Our room seemed like it was in the middle of a renovation so there were good and disappointing things. Lots of dance-floor space with no furniture. The was very little space for any clothing for anyone that likes to unpack and not live out of their suitcase for a week. The vinyl floor in our room was not at all clean...actually pretty nasty. The location was convenient for getting on the highway. Hopefully things will be better when...

"Overall, everything clean room air conditioning breakfast. If you wanted Ian staff"