Hoteller nær Springville City Hall

"My room was very dirty with gross stains and spills on the quilt. Bathtub/shower had 3 different types of hair- NONE were mine I had to clean the shower before I could take a shower. Told Manager about the bathtub and quilt and that I wanted a new CLEAN quilt. She said no problem. Housekeeping Supervisor was standing there and apologized saying she would make certain it was taken care of. Their solution I didn't get ANY quilt!! Had to go get one and make my own bed. Dining area was discussing...

"Ive spent less for more. Not worth it here!"

"Clean and friendly staff."

"Easy and fast check in and check out. We were passing by the hotel on our way to the event we were in town for and stopped to see if we were able to check in 2 hours early. The staff said our room was available. This was a very big help for my family and greatly appreciated. Breakfast was simple but all items were good quality. Easy check out at 6:00 am."

"The staff was nice and helpful, but the cleanliness was a real problem. We checked into our room and we noticed it had mold on the ceiling bathroom, stains on the sheets, hair clumps on the sheets, and a couple of flies buzzing around. The hotel staff kindly gave us a new room after hearing our bed was dirty. Unfortunately, the new room smelled heavily of marijuana, the refrigerator did not work, the towels had stains on them, the mirror was broken off the wall, and we found a cockroach roaming...

"breakfast over valued room carpet filthy needed shampooing Staff pleasant and attentive shortage of staff"

"Wonderful room. Nice breakfast! Great work out room."

"The staff was incredibly friendly and helpful. The entire facility was clean and smelled great."

"I would never stay at this hotel again. The room was dirty from the moment we walked in, and it was obvious that cleanliness was not a priority. To make matters worse, there was a gas leak that the hotel appeared to be aware of but failed to properly address or disclose to guests. That was completely unacceptable and made us feel unsafe throughout our stay. The staff was also incredibly unfriendly and unhelpful. Instead of showing concern or trying to resolve our issues, they were dismissive and...