Hoteller nær Springfield College

"Very nice hotel, but just wasn’t crazy about the parking. I guess parking is very little because it was in the heart of the city. "

"Great rooms and staff. "

"Clean room and friendly and helpful staff. I "

"Nice"

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"Hele huset lugtede forfærdeligt parfumeret. Indretning og atmosfære var beklumret. Vi kunne ikke vente på at komme derfra. Morgenmaden blev serveret mellem 8:30 og 9:30, og endda lidt forsinket. Den blev serveret på en tallerken uden valgfrihed. Fed frenchtoast og noget opvarmet æble med kanel. Så godt som uspiselig. Der var noget havregryn i en krukke, men ikke noget at spise det med. Da vi bad om brød fik vi noget kedeligt brød med halvgammelt smør. Vi holder meget af steder med en hjemmelig...

"Very modern and bright. Very clean and quiet"

"Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me."

"Great place to stay! "

"The key cards became deactivated easily"

"Great place"

"AC OK Staff friendly Parking Very Good "

"Clean hotel and front staff was very friendly and helpful. Bummer part is maid service is every other day. "

"Clean, quiet room, great parking and great location. Would definitely stay there again. "

"The housekeeping staff was not very friendly. I asked for something to use to wipe down my surfaces in the room because I had handprints in like sticky stuff on them and they will not give me anything. The room was kind of dirty and housekeeping walked right by my room each day I was there. I didn’t even ask me if I needed anything and they have attitudes all over her face so I decided not to engage and ask them for anything else."

"The room smelled like a smoker lived there. Other guests we saw in parking lot said the same of their room. Beds were not very comfortable. Most outlets didn't work. Felt old and worn and in need of some serious upgrades. The staff were all very nice though. "