Hoteller i Spring Arbor

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"Best thing about the hotel was that the front desk staff member was nice. The hotel is in poor shape and the reviews and ratings are misleading imo. The room smelled mildewy, the bathroom had mold and a strong smell, the bedding was stained (altho appeared washed) and the sound traveled so that every time a person went in or out of their rooms the doors slammed and woke us up. Our room door was hard to open and the windows ce machine was broken and no vending machines worked."

"I booked approximately 4 weeks in advance and asked for 2 rooms adjoining and if not at least next to each other or across the hall. I called 2 weeks in advance to verify that this can be done. They said it looks like it can be done. We get there and one room is on the second floor. The other room is on the 4th floor. TERRIBLE! The pool was broken. The clerk at front desk had all these rooms of people to check in and I said can’t you swap one room for a room that’s on the same floor? ...

"The breakfast wasn't that great"

"Parking was easy."

"Relative new construction with a great staff."

"Clean room, quiet"

"Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson"

"We had a great stay here at the Comfort Inn & Suites in Jackson, Michigan. The staff was very friendly, our room was exceptionally clean and Breakfast each morning was delicious with many options to choose from. We highly recommend staying here."

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

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"Clean room nice pool and hot tub"

"Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. "

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"There was no tv , the room was very ghetto. It smelled like cigarette smoke "

"We thoroughly enjoyed the hospitality offered at the Dow conference center and look forward to visiting again with other faculty!"