Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 417 af i alt 1019 anmeldelser" "
10 - Fremragende
417
Bedømmelse på 8 − Udmærket. 327 af i alt 1019 anmeldelser" "
8 - Udmærket
327
Bedømmelse på 6 − Okay. 134 af i alt 1019 anmeldelser" "
6 - Okay
134
Bedømmelse på 4 − Dårligt. 79 af i alt 1019 anmeldelser" "
4 - Dårligt
79
Bedømmelse på 2 − Forfærdeligt. 62 af i alt 1019 anmeldelser" "
2 - Forfærdeligt
62
8,4/10
Rengøring
8,8/10
Service og personale
7,4/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
8,0/10
Miljøvenligt
Anmeldelser
4/10 Dårligt
Laurits Borup
Rejste i en gruppe
4. maj 2023
Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Ikke den bedste nat
Værelset lugtede fælt. Parkeringspladsen var lige blevet malet. Så hele området lugtede af epoxy maling.
Laurits Borup
Overnattede 1 nat i april 2023
Svar fra Steamplant Staff den 4. maj 2023
Thank you for staying with us and for leaving a review. We appologize for the parking lot smell. The resurfacing has since been completed and we hope to have an opportunity in the future to provide a better experience.
8/10 Udmærket
Erin
27. maj 2024
Just fine but near train tracks so if that noise bothers you, take note.
Erin
Overnattede 1 nat i maj 2024
10/10 Fremragende
Jackie
Rejste med familie
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that shops and restaurants were close. The people there are so great and room was clean. I did not realize a cartoon was playing right outside on the big brick wall until my mom said something. I think that was very cool. Movies would be nice like that, like a drive in. The only thing I would recommend to people if you're not used to trains is bring ear plugs. The train noise is loud. Other then that great.
Jackie
Overnattede 2 nætter i maj 2024
Svar fra Front desk den 27. maj 2024
Thank you for your review. Happy to hear you enjoyed the location and the cartoons :) We strive for guest satisfaction and look forward to accommodating you on your next trip to downtown Spokane.Cheers
10/10 Fremragende
Katherine
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean and comfortable, the breakfast better than expected and the staff were friendly and very helpful and even let us check in 1.5 hours early.
Katherine
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 27. maj 2024
Thank you for your review. We are happy that you found our staff to be above average and look forward to serving you on you next trip to downtown Spokane.
8/10 Udmærket
Debra
Rejste med familie
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close walkable dining options.
Debra
Overnattede 1 nat i maj 2024
Svar fra Front desk den 26. maj 2024
Thank you so much for your review, we are happy you enjoyed your stay with us. Thank you for choosing Ruby Hospitality .
8/10 Udmærket
Debra
Rejste med familie
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was better overall than expected considering it was downtown. Breakfast was ok, not the best.
Debra
Overnattede 3 nætter i maj 2024
Svar fra Front Desk den 26. maj 2024
Thank you for taking the time for your review, and for choosing Ruby Hospitality, the Steam Plant Hotel. We strive for guest satisfaction and look forward to your next visit to downtown SpokaneCheers
8/10 Udmærket
Ramona
Rejste i en gruppe
25. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Small, but very clean and comfortable. The only thing that brings the rating down is how close the train tracks are and how frequently the trains run during the night.
Ramona
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 26. maj 2024
Thank you for your review, we strive for guest satisfaction and are happy you enjoyed your stay. we look forward to serving you on your next visit to downtown SpokaneCheers
8/10 Udmærket
Anne M
Rejste med partner, Rejste i en gruppe
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Homeless within walking distance of the property.
Anne M
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 25. maj 2024
Dear Anne, thank you for your 4 out of 5 review score! Yes, as is occurring in many urban areas, the transient population exists, but know we have security for both our guests and staff members and we haven’t been faced with anything serious. We do understand and respect your concern but know your comfort and safety is our goal. We do look forward to having you back and know we appreciate your feedback. Wishing you well!
4/10 Dårligt
Brandon
24. maj 2024
Synes ikke om: Faciliteter
Female concierge was on her phone and i must have inconvenienced her by my presence and need to check in; because she was short and rude in response to any and all questions I had. Wont recommend and definitely won’t be back.
Room is cheap. Shower is dirty (no bath) Should have paid less for more at a super 8 or 6.
Brandon
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 25. maj 2024
Dear Brandon, thank you for taking the time to let us know how we did. I am so sorry we didn't make you feel welcome or valued. Please know I will address your comments with the agent on duty. Yes, our rooms are priced very competitively, especially given our convenient location to so much to do downtown. Regarding the condition of the room, our cleanliness is a priority so I see very few concerns about our rooms but again, I will address with the staff your comment about the shower. Yes, your room type does not have a shower which is indicated in our description. In the future, should you decide to allow us to earn your business back please know you can reach out to the Front Desk for any needs or concerns. I’m sorry we let you down as you must know that was not our intention. Wishing you well and thanks again for your candor.
8/10 Udmærket
Doug
Forretningsrejsende
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The train tracks are so close to the hotel you can feel the trains go by. With that being said they do provide earplugs and u was surprised they only woke me up a couple of times during the night
Doug
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 25. maj 2024
We appreciate your feedback and your review. We are happy you found the provided ear plugs and that you enjoyed your stay. Thank you for choosing The Steam Plant Hotel.
10/10 Fremragende
Janice
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank you for your review! We appreciate you choosing us and we hope to see you the next time you're in Spokane.
2/10 Forfærdeligt
Katherine
22. maj 2024
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The place smelled like sewage and body odor. The sheets were dirty
Katherine
Overnattede 4 nætter i maj 2024
Svar fra Kathy - GM den 25. maj 2024
Dear Katherine, thank you for sharing your experience. I am very sorry we let you down. I do see that we refunded your stay in full given you checked in and checked out shortly thereafter. Our Front Desk is required to document any guest concerns but unfortunately, I don't see any comments regarding your stay. I am very sorry this was your experience as you must know this was not our intention. Thanks for your candor as it is guests such as yourself that help us be better. I will investigate and address the room you were assigned to internally. Thanks again. Wishing you well.
10/10 Fremragende
NANCY
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always like to stay here when I'm in Spokane. Rates are good. Staff is friendly and helpful. Parking is easy, and there's an elevator. The bed is comfortable, and bathroom is nicely updated. A train goes by, which might bother some people, so they even provide earplugs. I just turn on the fan, which muffles the sound nicely.
NANCY
Overnattede 2 nætter i maj 2024
Svar fra Landen Preston den 22. maj 2024
Thank you for your review! We appreciate you choosing us and hope to see you again the next time you're in Spokane!
6/10 Okay
mark
Rejste med partner, Forretningsrejsende
21. maj 2024
Synes godt om: Service og personale
Always great and accommodating staff, plenty of parking. But ,the bed in our room was worn out or/and broken. My back has been out ever since our stay.
mark
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 21. maj 2024
Dear Mark, thank you for taking the time to share your experience with us. Most of all, thank you for recognizing our team as we work very hard to ensure our guests feel comfortable and accommodated. Regarding the bed, I am so sorry for your back pain! I will be sure to look into the quality of the mattress in the room you stayed in. We keep an annual grading sheet for all rooms and there are no rooms below a "B" grade, but I will be sure to inspect as we all have different expectations regarding a hotel bed as they certainly aren't our own beds we enjoy in our homes. I do hope you are feeling better. In the future, please reach out to the Hotel Front Desk so we can address your concerns where we can. Thanks again for sharing and know we look forward to having you back!
8/10 Udmærket
Robert
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Located in central downtown
Robert
Overnattede 2 nætter i maj 2024
Svar fra Kathy - GM den 21. maj 2024
Dear Robert, thank you for sharing your opinion! Yes, we are very convenient and our parking is also a plus! Thanks for staying with us and know we look forward to having you back!
6/10 Okay
Damian
21. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Go b on by Ed
Damian
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 21. maj 2024
Thank you for your review
6/10 Okay
Ryvette
Rejste i en gruppe
21. maj 2024
Synes ikke om: Service og personale
Staff were not friendly or helpful. Floor squeaky. Continental breakfast was limited.
Ryvette
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 21. maj 2024
Thank you for your review
8/10 Udmærket
William, Leavenworth
21. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Courteous staff, just a basic breakfast.
William
Overnattede 1 nat i maj 2024
Svar fra Front desk den 21. maj 2024
Thank you for your review
6/10 Okay
Christopher
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While the room was fine, it is a stones throw away from the train tracks. We were shocked when the first train passed at how loud it was in the room. The train goes by often, the hotel provides ear plugs in the room, which are necessary. They helped a lot. But the train isn’t the only noise issue, the walls are very thin and if you have loud neighbors next door, you will hear them. Everything else about the hotel is fine, but the noise was a big issue.
Christopher
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 20. maj 2024
Thank you for your review, and for choosing the Steam Plant Hotel we will do our best to address the issues you pointed out.
4/10 Dårligt
Lori, Colorado Springs
Rejste med familie
19. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Noise from train
Lori
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 21. maj 2024
Thank you for your review
10/10 Fremragende
oliver
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff
oliver
Overnattede 1 nat i maj 2024
Svar fra front desk den 19. maj 2024
thank you for your review
10/10 Fremragende
Laura
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very modern, clean and pleasant/ accommodating staff. Dinner was witin walking distance. Breakfast at the hotel was sufficient.
Laura
Overnattede 1 nat i maj 2024
Svar fra front desk den 19. maj 2024
thank you for your review
10/10 Fremragende
Gabriela M, Rancho Cucamonga
18. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gabriela M
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 20. maj 2024
thank you for your review
8/10 Udmærket
Courtney
Rejste med partner
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Steam Plant is charming and practical.
Courtney
Overnattede 1 nat i maj 2024
Svar fra front desk den 19. maj 2024
thank you for you review
6/10 Okay
Andrew
Forretningsrejsende, Rejste i en gruppe
18. maj 2024
Synes godt om: Service og personale
Adequate in all ways
Andrew
Overnattede 3 nætter i maj 2024
Svar fra Front desk den 21. maj 2024
Thank you for your review
10/10 Fremragende
Kie Sun
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s clean, interior looks new, modern & comfy
Kie Sun
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 20. maj 2024
thank you for your review and for choosing the Steam Plant Hotel
10/10 Fremragende
KK
16. maj 2024
KK
Overnattede 1 nat i maj 2024
Svar fra Front desk den 18. maj 2024
Thank you for your review
8/10 Udmærket
Case
16. maj 2024
Case
Overnattede 1 nat i maj 2024
Svar fra Front desk den 18. maj 2024
Thank you for your review
8/10 Udmærket
Lindsay
14. maj 2024
Synes godt om: Rengøring
Lindsay
Overnattede 2 nætter i maj 2024
Svar fra Kathy - GM den 16. maj 2024
Thank you, Lindsay! We appreciate you taking the time to let us know how we did! Until next time, take care!
10/10 Fremragende
Alaina
14. maj 2024
Synes godt om: Rengøring
Alaina
Overnattede 1 nat i marts 2024
Svar fra front desk den 15. maj 2024
thank you for your review
4/10 Dårligt
Shelby
Rejste med familie og småbørn
13. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Lookup the area before you go and try to arrive in the daylight. Felt very unsafe taking my dog to the bathroom and had empty bottles of lotion as samples. Check in was great and very nice staff. Would skip if you have kiddos or dogs
Shelby
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 16. maj 2024
Dear Shelby, thank you for taking your time to share your experience. We do appreciate your feedback and thoughtful comments about our staff. I am sorry you didn't feel safe. We do have a security officer on property so please know you were in good hands. Regarding your comment about "empty bottles" - I do apologize if you found empty bottles in the room or on property as we have an excellent housekeeping staff who take great pride in their work. I will be sure to share your comments with the team as your message will help us get even better. We do hope to see you back!
10/10 Fremragende
Michaela
Rejste i en gruppe
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
gute Lage, die Innenstadt ist fussläufig gut erreichbar
Michaela
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 13. maj 2024
Thank you for your review! We are glad you enjoyed your stay! Hope to see you here next time you're in Spokane!
10/10 Fremragende
Julie
13. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Julie
Overnattede 1 nat i maj 2024
Svar fra front desk den 15. maj 2024
thank you for your review
6/10 Okay
Erica
13. maj 2024
Synes godt om: Rengøring
I really liked that it was a short walk to the Bing Theatre. I saw a great show. Shower was super, however my room had a smell that was overpowering. I don't know what it was, and the other guests were a bit loud.
Erica
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 13. maj 2024
Dear Erica, we are so pleased you enjoyed and appreciated our location. We are so central to so much to do downtown and we are thankful you recognized the same. I do apologize for the the overpowering smell as I know our cleanliness is so important that I wonder if we just over did it with the cleaners. In any case, thank you for staying with us and we look forward to having you back.
4/10 Dårligt
Susan
Rejste med partner
12. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were wonderful but very noisy area, small room and definitely not worth the price paid.
Susan
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 13. maj 2024
Dear Susan, thank you for letting us know about your stay. We do appreciate your perspective. Thanks again, sincerely.
10/10 Fremragende
Penny
Rejste i en gruppe
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly. The rooms were clean and had all the necessary equipment—heater/A/C, microwave, small refrigerator with a separate freezer, coffeemaker with coffee pods, shower gel, shampoo, and conditioner, Kleenex included in the bathroom, an extra blanket. Those little extras make a trip more comfortable. Thanks for a safe and comfortable place to stay!
Penny
Overnattede 1 nat i maj 2024
Svar fra front desk den 12. maj 2024
thank you for your review
10/10 Fremragende
Caitlin Nicole
Rejste med partner
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay! Just heads up $5 to park but it is on site and camera monitored.
Caitlin Nicole
Overnattede 1 nat i maj 2024
Svar fra Steam Plant Staff den 9. maj 2024
Thank you for staying with us and for leaving us a review!
10/10 Fremragende
Jessica
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the touch of providing ear plugs because of the train tracks. (I dont mind the train noise) as a female traveling alone and very late and early hours i felt very comfortable and safe, in my room and parking areas. I would definitely stay here again.
Jessica
Overnattede 1 nat i april 2024
Svar fra front desk den 8. maj 2024
thank you for your review
6/10 Okay
Caitlynn
Rejste i en gruppe
7. maj 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Decent hotel close to downtown for cheap. Keep in mind it’s right next to train tracks that are very active all night so if you are a light sleeper maybe reconsider. The beds were pretty comfortable otherwise. Staff was friendly and nice!
Caitlynn
Overnattede 1 nat i maj 2024
Svar fra front desk den 8. maj 2024
Thank you for your review
6/10 Okay
Kathy
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale
Needed the earplugs supplied- train near. Pillows were flat.
Kathy
Overnattede 1 nat i maj 2024
Svar fra front desk den 8. maj 2024
thank you for your review
10/10 Fremragende
Carolyn
6. maj 2024
Carolyn
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 26. maj 2024
Thank you for your review, we are happy you enjoyed your stay. Thank you for choosing Ruby Hospitality and the Steam Plant Hotel while visiting downtown Spokane
8/10 Udmærket
Brian
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brian
Overnattede 1 nat i maj 2024
Svar fra Steam Plant Staff den 7. maj 2024
Thank you for staying with us and for leaving a review.
8/10 Udmærket
Genoa
5. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Genoa
Overnattede 1 nat i maj 2024
Svar fra front desk den 6. maj 2024
thank you for your review
6/10 Okay
Christina
Rejste med familie
5. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property looks much better in the pictures. It’s right next to the train overpass. It’s SO loud & our comforter was really dirty.
Christina
Overnattede 1 nat i maj 2024
Svar fra Kathy - GM den 13. maj 2024
Dear Christina, Thank you for letting us know about your stay. Yes, we are near the train and the sound isn't for everyone - we understand. I wanted you to know I did send a message to the Housekeeping Manager regarding your issue with the comforter. In the future, please call the Front Desk for assistance. We could have brought you a different comforter as you must know it was not our intention to provide dirty linen. I am sorry for the issue. Wishing you well.
8/10 Udmærket
Maria
Rejste med partner
3. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Die Lage ist sehr gut. Leider ist es sehr laut wenn der Zug vorbeifährt und Hunde sind erlaubt, allerdings wenn sie permanent bellen ist das sehr störend.
Maria
Overnattede 2 nætter i maj 2024
Svar fra Kathy - GM den 3. maj 2024
Thank you for your review! We apologize you had to contend with someone's pet barking. In the future, please contact the front desk for assistance so we can engage and help. We look forward to having you back!
10/10 Fremragende
Luis
Rejste med partner
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a great place to stay lots to do around I would recommend and if I need to stay in Spokane I would go back to this hotel loved it
Luis
Overnattede 2 nætter i april 2024
Svar fra Steam Plant Hotel den 1. maj 2024
Thank you for staying with us and for leaving a review.
8/10 Udmærket
Lynn
30. apr. 2024
Lynn
Overnattede 1 nat i april 2024
Svar fra Front Desk den 21. maj 2024
Thank you for your review
10/10 Fremragende
Kevin
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kevin
Overnattede 1 nat i april 2024
Svar fra Steam Plant Staff den 30. apr. 2024
Thank you for staying with us and for leaving a review.
10/10 Fremragende
ruimin
29. apr. 2024
ruimin
Overnattede 1 nat i marts 2024
Svar fra front desk den 19. maj 2024
thank you for your review
8/10 Udmærket
anthony
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter