Spessart – Leonardo Hotels i Spessart, Tyskland

"Personalet var meget behjælpelige og venlige. Vandet i poolen var dog iskoldt, det kunne godt være blevet gjort opmærksomt eller stå skrevet. Vi bookede hotellet grundet poolen og havde forventet varmt vand som der normalt er "

"Rigtig fin modtagelse, værelse og udtjekning"

"Fint hotel med super pool"

"Excellent hotel - nice service and fabulous view. "

"Lækkert og ny. Hyggeligt ud til parken med skaterbane og fodbold. Rigtig god morgenmad."

"Great breakfast buffet. Nice hotel"

"Jeg havde valgt økonomi enkeltværelse. Og det er meget småt. Hele hotellet trænger hårdt til en gennemgribende renovering. Møgbeskidte tæpper i gangene på alle etager. Det hårdtarbejdende rengøringspersonale kan ikke gøre det bedre før alt er i orden."

"Bad rooms, I booked a large room, but it was standard size compared to other hotels. The bathroom and toilet are in the corner of the room only separated by a glass wall. Service non-exsistent. You have to check in yourself on an "iPad" in the bar. There was an error so the staff (the bartender) had to be contacted. I had to wait for the bartender who was making drinks, the error was fixed and then I had to continue myself at the "ipad", he did not finish the proces. They say that this is a smart feature, so that they are able to help you with other things. The only think it helps is saving staff costs. They say they are "rethinking" the whole concept of a hotel - but their concept already exsists, it's called a HOSTEL. On top of all this I had to wait a LONG time for the elevator up to the 6th floor where the bar was located (and "check-in") the same when I went down to the room. The style of the rooms seems to be supposed to be a smart industrial look, but it just looks tacky. The view was into a courtyard and noise from the hallway could clearly be heard in the room. I now see that they respond most negative reviews with "hello sunshine" and without really taking responsibility for anything. I would NOT reccomend Ruby Louise. "

"Ein gutes Hotel, aber man konnte nicht viel kaufen. Abends, wenn man alle im Flur saß und sich amüsierte, war das Bier vom Fass für zwei Tage ausgegangen und es gab keine Lebensmittel zu kaufen, da wir spät ankamen . Teppiche in den Zimmern sind sehr ekelhaft. Netter Service an der Rezeption"