Hoteller nær Southgate Center

"Staff helpful Leaks in our room, carpet is wet. Banquet service poor, plated service dis organize"

"The hotel was in very poor condition. The property was old and poorly maintained. The windows were extremely dirty, and the area was very noisy at night. The drawers did not close properly and kept sticking out, causing us to bump into them several times. We almost fell to the ground because of them. Overall, it was not a pleasant experience."

"Drop ceiling in the bathrooms was unsettling. Burn marks on toilet seat and beaten up furniture. We didn’t stay and cancelled the reservation. Staff was very accommodating."

"Great room (small but clean, organized, maintained, comfy), Shower, bed/bedding was great (towels too). Access for sign in limited and tight (no big trucks), access to parking even tighter..and not secure (problem area of city it appears). Parking was offered on site by staff ..."bring in your ticket when enter parkade and we will ENDORSE IT"...no mention of charging $16 that was simply on the bill in the morning, when asked it was a (non too pleasant)...'sorry" with no offer of who to speak...

"I loved the gym balls they bounced off my brother very well"

"The rooms were not clean and all the bedsheets had stains on them and it looked like it was there for a long time and they didn’t even clean it when I asked"

"My sister and I travelled for a medical emergency. We had to check into our room in the middle of the night. Front desk clerk was sleeping. We had to wake him up. We left and I came back an hour or so later. Same man. Sleeping again. He didn’t even wake up when I got into the elevator. The room card wouldn’t work. I had to go back down and he was still sleeping. I had to literally yell in order to wake him up."

"Nobody answered the door"

"The room was dirty, the smoke alarm was pulled out of the socket and the hole was left gaping. You could see tons of dead skin and hair on the mattress under the sheets, there was a pill under the couch cushions. That’s all bad, but the worst part was my partner got sick on our first night there and in the morning we tried to checkout and get a refund because we couldn’t stay the second night. This attempt was highly infuriating. First I talked to the employee at the front desk she was helpful...

"I enjoyed the location."

"Cleanliness and Amenities"

"Convenient location, helpful staff"