Hoteller i South Point

"Carpet stained, no pool as indicated and the complimentary breakfast consisted of cereal."

"It was okay for the price, peaceful and clean. Sadly the mattress was a bit uncomfortable & springy. I slept on top of the comforter and used my own. My room was clean and smelled great. The tv bit small for king size bed & room size. The channel selection was pretty basic. Small fridge worked. Very small microwave & it was a bit dented up but worked. I wouldn't mind staying there again if the price is right. Ive paid for nicer at same price or cheaper. I was worried about the reviews especially...

"Netflix/ streaming was not working throughout hotel. Very disappointing when you have kids."

"I cannot recommend this hotel. However, I must acknowledge that the staff were friendly, and many issues seemed to be beyond their control. **Check-In Experience**: - Upon arrival at the scheduled 3 PM check-in time, our room was not ready. We had to wait an additional 35 minutes in our car. - When we were eventually informed that the room was ready, we were told the floors had just been mopped, so we needed to wait a few more minutes. **Room Condition**: - The room was clean, which...

"The Hampton was very clean and the staff were very friendly. We always stay here when visiting Marshall University."

"I have stayed here multiple times. Levi is always the absolute best!! Checked in a little later this time so I missed him. But the lady working at the front desk was so sweet. The next morning as I was leaving early I saw some of the house keepers coming in for their shift. They spoke to me and were so sweet considering I was having a hard morning I truly appreciated the kindness. The staff is always a pleasure to do business with. Definitely will return AGAIN. Thank you Levi and your staff."

"The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service"

"Beautiful surroundings with well maintained trails and good hiking. Staff excellent. Great library. I was a disappointed to be in a room near a loud outdoor fan, which made sitting outside unpleasant."

"Not worth the price."

"We enjoyed our short stay. The cabin was equipped with everything you need . The owner greeted me with a thank you card and chocolate when checking out."

"Overall, this hotel served its purpose as an affordable overnight stop for travelers just passing through. The customer service was friendly, welcoming, and professional throughout the stay. I also appreciated that the security deposit was processed using the card already on file instead of requiring a separate transaction. Check-in itself was fairly quick, although some information still had to be manually re-entered despite booking through Expedia. The biggest drawbacks were related to...

"This was one of best all around hotel extended stays I have ever had. I couldn't have asked for more."

"The room was very clean. Beds comfy. Pull out couch was comfortable. Breakfast was good. The pool was nice but kept running out of towels because there were so many people swimming. But the staff was very attentive and replaced towels when requested. I loved the cornhole game and large connect four game in the courtyard. I would definitely recommend this hotel. "

"We had a very spacious and clean room with a very comfortable king sized bed. The hotel was very quiet and the staff was very helpful and accommodating. Breakfast was excellent, but didn't offer very many choices. I will be staying here again on my next trip to the area."

"We let the staff know a few problems we had and they were absolutely wonderful about taking care of the problem. I will come back."

"The only issue we had was parking. The parking garage couldn’t accommodate our truck and we had to circle the block several times until we found a meter. Luckily the meters were free when we stayed. Not sure what would have happened had we had to pay for one."

"It's not a bad place to stay for the night."

"Check-in was quick, polite, and courteous. Upon leaving the next day, housekeeping was amazingly polite and friendly. The lady in the breakfast area that morning was extremely kind and a baby doll to talk to. Made us feel like we were family coming home couldn’t have asked for a better stay."

"Went for a wedding. Not really much to do nearby. Some cool bars. Otherwise stay was great. Very clean and comfortable"