Hoteller nær South Moorlands Leisure Centre

"The room was great. We stayed in 1A. Clean and spacious. Just needs a mirror in the room so you dont have to stand with bathroom door open when drying hair. Breakfast was yummy. Plenty of continental to choose from. Staff very courteous and professional. "

"Good communication very clean"

"What an excellent property we found! 12 of us stayed for mum's 65th birthday. Welcomed to the smell of mulled wine & mince pies. Nicely decorated for Christmas throughout. Fantastic, peaceful location. Clean and comfortable with plenty of space for everyone. No need to take anything other than clothes, the property had everything needed. Owners were fantastic. Great communction beforehand. Would definitely return again."

"Great low price. The rooms are dated and in need of renovation, but they are clean"

"This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I...

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Lovely staff. Generally,the hotel and rooms require modenising. "

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience."