Hoteller i South Charleston

"Room and facilities were great. Breakfast needed bacon"

"Hot entrees available for breakfast. Staff friendly. Located near fast food and gas stations. Room was clean "

"Yea"

"Clean room and building, staff kind and responsive."

"Bed was clean, exactly what I needed but it had weird smell when I entered because they don’t air condition it until the guests enter themselves and we do it ourselves. Affordable place when most were full due to a grand Band competition in the area. No snacks or tea or breakfast even though it’s in the suburbs of a small town."

"The lady at the front desk lady was very nice and helpful pool area was nice rooms was ok bathrooms could use work overall very nice hotel and staff"

"Excellent staff"

"Everything was clean, and the breakfast was great."

"The staff was friendly and accommodating. The rooms were cozy and clean. The hotel has a very warm and homey feeling. "

"Yes!"

"This place is disgusting, smelly, and unsanitary. I stayed one of my three nights and left. Tried to get a refund for the two days I did not stay due to the conditions of the room and hotel and they refused to help their customers. DO NOT STAY HERE UNLESS YOU WANT BUGS, AND LIKE DIRTY, SMELLY ROOMS. Front desk was extremely unhelpful, refused to assist me with any help regarding the condition of the place; they did not care at all. Do not waste your money and time and do not believe the reviews...

"clean thanks"

"Staff was very helpful and friendly "

"The young lady who was working when we checked in was GREAT! She was personable and walked with a cane... younger lady however. She's a keeper for ya'll! And the kind gentleman at the front desk at check out was also uber friendly. We would stay here again without hesitation."

"Average stay; clean room; AC was very loud. "

"Clean, neat, comfortable and thankfully quiet. I honestly didn’t expect to find such a nice hotel off the highway but I’m glad I did."

"Smoke alarm was beeping low battery late at night. I tried to see if there was a way to turn it off and then the alarm went off even though there was no smoke or fire. I couldn't find any button or way to shut it off. I called the front desk and they were able to get it shut off, then it kept beeping again so they sent someone up to help."

"I will return. I am big on customer service and the staff was amazing."

"The room was nice, we had no issues with our stay"