Souss-Massa-Draa – Kenzi Hotels i Souss-Massa-Draa, Marokko

"Ikke noget for mig. Men beliggenheden er rigtig god, stedet holdes i flot stand og maden er af fin standard. Det er et meget højt støj- og aktivitetsniveau - og mange mennesker overalt. Det er all inclusive i den bedre ende, men stadig for meget for mig til at have en god ferie. "

"Dejligt område og lækkert hotel, ved poolen har tjenerne svært ved at følge med når der er mange der bestiller mad og drinks. Men god mad til fornuftige priser."

"Disappointing stay – does not feel like a true 5-star resort We stayed at Hotel Riu Palace Tikida - three adults in two rooms, and unfortunately the experience did not live up to a 5-star standard. Before arrival it was almost impossible to get in touch with the hotel by email or phone, so we ended up booking via Hotels.com instead of directly. When we finally managed to reach the hotel, we booked round-trip airport transfer. Pickup on arrival was smooth, but on departure the car never showed up and we nearly missed our flight – completely unacceptable for a hotel that calls itself luxury. The buffet restaurant offered more or less the same selection every evening, and only a few staff members appeared truly service-minded. The noise level was very high, mainly due to staff loudly handling glasses, plates and cutlery on trolleys, and the food was generally bland and without much flavour. Evening entertainment was so loud that it was at times impossible to enjoy the bar area. Booking the à la carte restaurants was also difficult. Reservations had to be made via an app, which did not allow us to book a table for three together, even though we were travelling as a group of three. The reception staff were friendly and smiling, but when we needed help, we were sent from one place to another and rarely got any real assistance. On the positive side, the pool area and outdoor spaces were lovely, and the fitness centre was more than satisfact"

"Personale er vældig søde"

"Alt var rent og dejligt! Værelset var dejlig stort! Alle faciliteter var meget gode! Og særligt var personalet helt fantastisk venlige og hjælpsomme!"

"The resort is real nice and the people working there and a nice evening lounge with music in lobby area. However , “The Spa” place on the hotel is horrible; the staff argue, do not understand own price list, forget the appointments with their customers. Also inside gift shop refuse to take visa card and do not seem to want to sell. It is stronger advice to get new partners . I give 4 stars to hotel but less than 2 stars to their on site spa and lobby shop, so total Max 3 stars. hotel but less than 2 to in"

"K"

"Ja det må man nok sige "

"Serviceniveauet var helt i top og meget personlig. Faciliteterne var lækre og maden var af god kvalitet og varierer. Derudover, ligger hotellet ganske smukt! "