I didn’t realize that this hotel had the craziest check in hours I have ever experienced. They close at 5pm. I arrived at 7pm and found nothing open. I called them and no answer. I was never contacted by the hotel. Even after emailing the hotel, I still never got a message back. I contacted Expedia and they would not help. They contacted the hotel and didn’t get any response either. I was charged for two days and never given the chance to cancel. Then I started reading more about this place. Apparently you need to pay extra for everything, even towels, bedsheets, pillows. This hotel shouldn’t be allowed on Expedia.