Hoteller i Songweiqiang

"很棒"

"Very helpful staff and nice room with all amenities, definitely will stay again."

"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

"Choose this hotel. It’s awesome!"

"Very clean the breakfast is very good close to shopping outlet"

"Personnel super serviable, excellent petit-déjeuner. La chambre est petit et bris de la porte de douche qui ne ferme pas et isolation des fenêtres moyennes car on entend les gens à l’extérieur. Mais globalement très agréable."

"Love it"

"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

"Dejligt hotel"

"The room was very nice, clean, and comfortable. The breakfast buffet offered an excellent variety of delicious options. The hotel's location is also a major advantage, with the Muslim Quarter and the Bell and Drum Towers all within easy walking distance. The only disappointment was that the airport pickup service was not accurately described. Our original flight was canceled, so we didn't arrive until after midnight. I emailed the hotel three times over the two days before our arrival to request...

"The rooms and amenities here are very clean and well maintained. The hotel staff (including the front counter and the cooks) are very friendly and approachable. The concierge is active for 24 hours so you never have to worry about booking in late. The hotel is just a 5 minute walk away from the train station so heading into town is convenient."

"Facilities were clean and comfortable. Staff were very helpful and friendly. The buffet breakfast was delicious."

"We never heard of the hotel before but from the very arrival we were impressed. Had some challenges with Alipay for the taxi when we arrived but just walked in and was helped by the friendly staff. Celina the Lobby Manager greeted us and extremely helpful in checking in a travel tired family. The same goes for the Concierge team helping with arrangements on several occasions. The location is great, pool actually looks like the pictures and we really had a good stay. "

"Clean room great breakfast "

"Good location. Rooms not as functional. Not enough hooks or places to put luggage "