Hoteller i Smyer

"I don’t recommend. dirty room, dirty bathroom"

"The location was perfect and had many restaurants around it."

"Property and room were very clean."

"good for a quick sleep on the road if you don’t mind the bugs and stained carpets. lowkey wouldn’t recommend."

"Pool was closed for no reason it didn't say anything about the pool not being available"

"Great location!"

"Check in process is strange. Definitely not convenient."

"Cuarto limpio,"

"Horrible servicio y experiencia, solo por hacer un rewiew se enojaron los del hotel y hasta me cambiaron la clave de mi habitación porque estaban enojados por el rewiew que les hice, todas mis cosas adentro sin poderlas sacar hasta que sedieron a darme la clave porque les dije que los iba a reportar, no es profesional y el trato que me dieron es terrible, en mi consideración no deberian ser hotel hasta que no mejoren todos los aspectos, la habitación tenia moho en el baño y habian cucarachas...

"Only thing decent if that was what was there for breakfast. Pool didn’t work and was not mentioned they said they talked to me and it was surely not me my door handle was broken to get into the room from the outside no help there. Blood on the sheets I mentioned and got o e sheet bathroom toilet paper was 3/4 gone when we got into room. Ice machine was out as well l. I’m very very disappointed and would like my money back we traveled for softball and had kids as well as another family with us...

"Worse experience of my life. Signs of bed bugs, no working TV, no wifi, no working phone, no hot water, the room was filthy, as soon as I checked in I wanted to leave. But was told I wouldn't be getting a refund. I even had the insurance. She was very rude. I got ahold of Expedia they even called motel still no refund. Site says free breakfast nope not even that... I took pictures of how disturbing it all was."

"Air conditioning unit leaking on the carpet.dresser drawer wouldn’t stay shut, several electrical outlets wouldn’t work correctly and drain in bathroom leaked and couldn’t take a bath. Toilet paper holder broke. Not the best stay from my experiences with Holiday Inns"

"Good"

"Great!"

"The owner of the property canceled all third party reservations due to a popular event. Found out only after attempting to check in after the event at about 11:30 pm. Luckily we were only 2 hours from home, so we made the trek back home. Be aware of this issue."

"While at this property, my daughter's basketball team had a block of rooms, one room with a dead mouse in it. The GM was quick to apologize and offer a refund as we checked out within the hour of checking in. Also while trying to leave, there was intense rain. The entire entry way of this hotel collapsed and had water every where. I know this property is under new management and I truly hope whomever is tasked with that role can help get this place back in order with the potential it has."

"Good location for travel. Elevator didn’t work. Hot tub had a layer of ants on top of the water. Room not fully cleaned, used towels. Trash in the stairwell. Very limited breakfast selection."

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "