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Anmeldelser af Best Western Smiths Falls Hotel

2.5 out of 5
Best Western Smiths Falls Hotel
88 Lombard Street, Smiths Falls, ON

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 255 af i alt 522 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 522 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 522 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 522 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 522 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Acceptable rooms. Breakfast was pure, and only plastic
Overnattede 1 nat i maj 2018

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent stay. Close to everything you would need
Overnattede 1 nat i maj 2024

4/10 Dårligt

Tatiana

Rejste med partner
Synes godt om: Service og personale
The quality of service was not on par with the price. The room was small and simple, looking out on the parking lot at the back. No basic services we’d expect from a hotel of this type, like internet TV, or drinking water in the room. Food quality at breakfast was not to our liking. Though we appreciated staff as they were friendly and welcoming, we’d expect this level of overall quality of facilities and services from hotels below this price range.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Olalekan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic service
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Terrill, Ottawa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was incredibly good and the staff were super friendly!! Thank you!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything perfect
Overnattede 1 nat i maj 2024

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Laundry macuines in the building were a great convenience to us.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Natalie Janelle

Overnattede 5 nætter i maj 2024

6/10 Okay

Neil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Found beds uncomfortable Toilet felt lik I was sitting on floor that’s how low it felt and I wish the room had microwave One in Koby but inconvenient
Overnattede 4 nætter i april 2024

10/10 Fremragende

lilan

Overnattede 1 nat i april 2024

6/10 Okay

Tonya

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Was clean. Its was a basic hotel room. Staff was very friendly! And helpful :) I feel that $200 a night isnt worth it.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Clairianne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very welcoming. There was a good variety for breakfast.
Overnattede 1 nat i april 2024

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Very modern rooms. Clean. Bathroom on main floor is very dated strangely but most people wouldnt see this. I just couldnt give all stars for property condition
Overnattede 1 nat i april 2024

8/10 Udmærket

Connie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel near fast food places. Friendly staff and a decent breakfast.
Overnattede 1 nat i april 2024

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay :D
Overnattede 2 nætter i april 2024

10/10 Fremragende

Olalekan

Overnattede 3 nætter i marts 2024

8/10 Udmærket

John J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Rami

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Kerry, Brampton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Meghan

Ended up in Timmins for a funeral instead and couldn’t cancel of change the reservation.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Karol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Jeffrey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great in all ways except the side door to the parking lot was missing a lock and handle
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were in town for a funeral. Accommodations were clean and comfortable and staff was lovely. Would recommend.
Overnattede 1 nat i december 2023

10/10 Fremragende

Craig

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quick easy check in. Clean room
Overnattede 1 nat i februar 2024

6/10 Okay

Frank

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the clean quiet atmosphere. I enjoyed the Continental breakfast, I did not like that there were no chairs in the room - a bed - that's it. In my younger days that would have been fine but when an old guy has to rent a room since his wife is in the hospital for an operation, a chair would be a nice change. I did not like that one floor lamp would not work and the coffee machine would not work.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Cindy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Linda on desk is great!
Overnattede 1 nat i januar 2024

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
Our room was nice and clean The front counter staff was very rude and not helpful. They processed our payment before hand when we were supposed to pay at the hotel and were told that's there process for this hotel. The breakfast that was included had very little choices and the "hot" food was cold.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Jesse

Overnattede 1 nat i december 2023

6/10 Okay

Deb

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good value. Moderate accommodations
Overall this was a decent stay for good value. The room was overall fairly clean and well maintained. I had not looked closely at my booking and was quite surprised to realize it was two double beds instead of queens. Clearly it used to be queens as the headboards were too large for the beds. The room was big enough for queens. No idea why the change was made. Makes it for a tight squeeze for a family. The breakfast was standard. Nice option to not have to eat out. At the time of our stay the hotel was setting up a new payment system that wasn’t working. So they were asking for a cash deposit of $100. That seems very unrealistic expectation for many. Overall it will do the trick and not break the bank.
Overnattede 2 nætter i december 2023

4/10 Dårligt

Ryan

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Service was nice but...
Stayed in town while visiting family for holidays. The hotel staff are kind and friendly: theyre doing their best with a hotel that is in poor condition and disrepair. Complaints: -side door to hotel had no handle/lock anyone can easily enter the hotel at any time. Its a security issue that any hotel ought to deal with asap. -pillows were awful. I may as well have rolled up a towel and used that -bed size adverised was queen sized (Im not taking out measuring tape) but it felt more like a double. -dining room is small and can really only accomodate four or five families at breakfast hours I guess you get what you pay for but hotel options arent exactly plentiful in this neck of the woods.
Overnattede 3 nætter i december 2023

10/10 Fremragende

christopher p

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

8/10 Udmærket

Roya

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It was a good place for vacation just the stuff weren’ so friendly .
Overnattede 1 nat i december 2023

6/10 Okay

Stacey

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean and comfortable. Check in staff was super friendly. I had a jacuzzi room and the jacuzzi didn’t work properly, which was disappointing. Overall a good stay except for the jacuzzi.
Overnattede 1 nat i december 2023

8/10 Udmærket

Lauren

Overnattede 1 nat i december 2023

10/10 Fremragende

C.

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were exceptional, friendly and very service oriented. The only complaint would be the queen size bed appeared to be a double. Will definitely go back and stay.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Front desk not to friendly, they not even was able to giveme a receipt for the amount I paid
Overnattede 3 nætter i december 2023
Svar fra A. Patel den 5. dec. 2023
Hello,I'm sorry for the confusion. You should have received a receipt from Hotels.com, not the hotel directly. That is the agreement we have in place.

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and modern clean room. Very pleasant stay. Highly recommend.
Overnattede 1 nat i december 2023

10/10 Fremragende

Christian

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was excellent
Overnattede 1 nat i november 2023

10/10 Fremragende

Jon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little hotel in Smiths Falls would definitely recommend
Overnattede 1 nat i november 2023

8/10 Udmærket

Meredith

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and well kept property. Staff were excellent
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jeff

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent one night stay. Very clean room and comfortable bed. The front desk staff were extremely friendly and very helpful
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Adriel

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Peter and Nancy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the person at the front desk was very likeable. The light for the Best Western was not on and we drove past because it was so dark. The pillows on the bed were the worst. The toilet was extremely low and I thought it would overflow every time I flushed it. The lady that was looked after the breakfast was top notch. the Breakfast was good.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Lynda

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023

10/10 Fremragende

amy

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 2 nætter i september 2023

10/10 Fremragende

una

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful jacquizzi bathtub room, amazing customer service. The stairs to the second floor are the only negative - should have an elevator so you don't have to lift all the luggage.
Overnattede 1 nat i september 2023

10/10 Fremragende

Laryssa

Rejste med familie
Synes godt om: Rengøring, faciliteter
What a beautiful and quaint hotel. Friendly, warm, and welcoming staff. Highly recommend.
Overnattede 1 nat i september 2023

10/10 Fremragende

Randell

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kathy was so nice and put on a Wonderful breakfast.
Overnattede 2 nætter i september 2023

10/10 Fremragende

sandy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and room were very clean. The check in was great and helpful. Breakfast ezs goodwas a nice ad
Overnattede 1 nat i september 2023