Slovacko – Independent i Slovacko, Tjekkiet

"I arrived at 9pm. I was hoping to get dinner at the hotel and as I went into the hotel a sign text in the entrence told me that the restaurant was open until 10pm. Perfect, until I went in there and was told only drinks was served. So I went to bed without food. Entering my room I found a nice minibar with a nice selection. Only problem was that the cooling part was broken, so the content was only semi cold. Having a shower in the morning took a athletic talent, because the hose was to short for the shower head to reach the holder. That ment that the hose was hanging across the bathtub making no room for me to stand under the water stream. When I addressed the head of reception with my issues,I was told that the text telling about the opening hours of the restaurant was impossible to change and the minibar in the room was supposed to be kind of warm, i realised that this was my last stay here. I have stayed at this hotel many time from 2015 to 2018 and really enjoyed it. Now its needs to be updated and the staff have stop telling stupid lies to cover the mistakes and wear and tear of this once fantastic hotel."