Hoteller nær Sky Zone Boston Heights

"Clean and nice rooms!"

"Everything was excellent"

"Front desk staff was amazing "

"Very nice"

"Clean room"

"Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"I checked in late in the evening and only stayed one night. The AGM checked me in, she was very kind and attentive even though it was so late. I had a king room on the first floor, it was clean and comfortable. Room service knocked an hour before checkout to see if I needed anything before heading out. Checkout was also smooth and the morning staff was just as kind as the night before. I slept past breakfast, so I can’t comment on the food selections. I would stay here again and recommend. "

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. "

"The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small."

"Staff were friendly."

"It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else."

"Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here."

"Dette var mit 3. Ophold på Sheraton i Cuyahoga Falls. Trods at hotellet er under en større ombygning var der pænt og ryddeligt i og omkring hotellet. Værelserne byder på god plads og et velfungerende internet. Prisen er i den høje ende for området, men alt i alt er det ok. Fint motionsrum og swimmingpool."

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...