Hoteller nær Silvermere Golf Complex

"Receptionist just bad. Didn’t inform about registration of car by parking. Next I had two reservations. 1 x 2 days and 1 x 1 day. And I clearly made her aware of this. When I came back the last day my key didn’t work and I had to go in the reception and they changed my room and packed all my personal belongings together and add it to the new room. Excused by their sent me an email, which got return with an error. Who the fxxk read an email during a busy day and they had my phone number which...

"Det er et fantastisk dejligt hotel. Det ligger lige ved siden af Mercedes World og Brooklands museum, så det er oplagt at vælge det, hvis man vil besøge de to steder"

"Clean, neat and tidy. Very good communication with the host. Very nice."

"It was a great property"

"Hyggeligt hotel med atmosfære. Restauranter og indkøbsmuligheder i nærheden af hotellet."

"Rent og venligt personale"

"Great location, great price "

"Staff were lovely. Room very dated, mattress so old it's like sleeping straight on the bed base, had to sleep on half the duvet just for a bit of softness. Window didn't close properly. Loose wires coming out of the wall. "

"It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare"

"The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer...

"Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!"

"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

"The room was beautiful, warm and comfortable. The stay itself was pleasantly quiet with no disturbances and the tap water tasted clean. The amenities were clean and easy to use, if this room were my own home, I would be extremwly happy and I would personally stay again."

"After reading newer reviews we decided not to stay there"