Hoteller nær Silverlake Vingård

"We booked this hotel for one week after spending three days in Bangkok, but unfortunately, the stay did not live up to our expectations at all. The hotel appeared very worn down and far below the standard you would expect. The level of service was also poor – the restaurant staff seemed unprofessional and more like random local helpers. The restaurant itself was well below acceptable standards. The only positive aspect was the beautiful jungle atmosphere surrounding the hotel. Already the day after arrival, I went to the reception and explained that we wanted to leave, as the hotel did not match what we had paid for. We were met with excuses and told that a refund was not possible. We decided to leave the hotel after three nights – four days before our stay was supposed to end. As a final and very unprofessional experience, we were chased upon departure to pay for a snack costing 80 baht, which felt both absurd and embarrassing. In addition, the so-called “free minibar” was misleading, as it only included one drink per person per day. Overall, a very disappointing experience. In our opinion, this hotel is at best a 2-star property. We cannot recommend this place and would instead strongly suggest choosing another destination – for example Koh Samui, where the general standard is much higher. "