2/10
Our room had bed bugs. While I understand that this can happen, my issue was with the lack of concern and attention to the matter. I literally found a bug and took it down to the front desk in a plastic bag. Desk clerk said who could not do anything for me I would have to call the manager on Monday. So I have to do all the work??? Called on Monday, was told they couldn't do anything until the room was inspected later that day. They never called, I had to call again on Tuesday and was told me the room had not been inspected yet. I demanded a refund. Severe lack of concern for the issue so I doubt it will be addressed.
Kristi
Overnattede 1 nat i juni 2025