Dear Guest,Thank you for the excellent review on your stay at the Hotel Chiusarelli.We are very happy that you enjoyed everything about your stay at the hotel: the hotel and its excellent location, the rooms with their comfort and cleanliness together with all the other characteristics of the hotel made your stay a great one, and we thank you for appreciating our work.We look forward to having you again as our welcome guest for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Gitte, We thank you for your excellent review on your stay at Hotel Chiusarelli. We are very pleased that you enjoyed everything about your stay, and we hope to have you again our welcome guest for another pleasant stay in Siena and at the Hotel Chiusarelli. Sincerely, Marco, reception.

Gentilissimo Ospite, Anche se la ringraziamo per avere lasciato la sua recensione sul soggiorno passato all'Hotel Chiusarelli, e per avere apprezzato l'hotel la sua pulizia, la gentilezza e disponibilità del personale, ci sarebbe piaciuto sapere cosa non lo ha soddisfatto durante il suo soggiorno, tanto da promuoverci con un voto appena sufficiente. In ogni modo, speriamo di averla nuovamente nostro gradito ospite per un altro soggiorno, e magari la prossima volta potrebbe apprezzare tutto quanto. Cordiali saluti, Marco, ricevimento.

Dear Mrs. Pia, Thank you to have left your good review about your stay at the Hotel Chiusarelli. We are glad to know that everything on your stay has been loved, and that you have appreciated especially the beautiful hotel and its very location, close to all the main tourist attractions at less than 10 minutes. We hope to have you our welcome guest again if you'll come back in Siena. Yours faithfully, Marco reception.

Gentilissimo Ospite, Lo ringraziamo per avere lasciato il suo feedback e per averci promosso con un buon voto. Torni a trovarci in futuro, magari con la speranza di essere promossi con un bel 100%. Cordiali saluti, Marco.

Dear Mr. Colm,Thank you so much for your wonderful review about your stay at the Hotel Chiusarelli. We are happy to know that you appreciated our large rooms, the terrace and the good breakfast. It's a pleasure to hear that our central location was convenient for you during your stay.We hope to see you again soon for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Francesca Rosi,director.

Cher Monsieur Michel,Merci beaucoup pour votre retour positif sur le séjour à l'Hotel Chiusarelli.Nous sommes heureux d'apprendre que vous avez trouvé notre hôtel comme un excellent lieu de séjour, et pour cela nous vous remercions et nous espérons vous revoir prochainement pour un autre agréable séjour à Sienne et à l'Hôtel Chiusarelli.Cordialement,Marco,accueil.

Dear Mrs. Pamela,Thank you for your kind review about your stay at the Hotel Chiusarelli.We’re happy to hear that you found the room and bed very comfortable and that the bathroom was clean and the shower was great. We're so glad you enjoyed your stay and hope to welcome you back soon for another great stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Guest,Thank you so much for choosing to stay in our hotel during your visit to Siena and for sharing your positive experience about your stay at the Hotel Chiusarelli. We are happy to know that you found the hotel clean and pleasant and that you appreciated the friendly and helpful staff. It is important to us to offer welcoming service and a comfortable environment to our guests, so we are pleased that you had a good experience while your stay in the hotel.We agree that the location of our hotel, within walking distance of the historic center and with free parking spaces available (although they are few) is a great advantage for those visiting Siena by car: by the way there are plenty of parking lots available near the hotel, both paid and free .We really hope to welcome you back to our hotel during your next trip to Siena. Best regards,Marco,reception desk.

Dear Mr. Pascale,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are very happy that you enjoyed your stay at the hotel, and we hope to welcome you again in the future, for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Patrick,Thank you for your feedback about your stay at the Hotel Chiusarelli.It's great to hear that you found the location of our property in Siena to be convenient and that you experienced many positives during your stay. However, we apologize for the inconvenience caused by the use of perfumed cleaners in your room, resulting in an allergic reaction. Your comfort and well-being are our top priorities, and I'm glad to hear that our cleaning staff promptly stopped using fragrance products upon your request. Thank you for bringing this to our attention, and we appreciate your understanding. As for the lack of a lift, advertised on all booking websites, this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to have the opportunity to welcome you back in the future for a more enjoyable and comfortable stay. Best regards,Francesca rosi,Director.

Dear Mr. William,Thank you so much for your wonderful review about your stay at the Hotel Chiusarelli. We are happy that you appreciated the ancient charm of our hotel together with the modern comforts. It's great to hear that your stay was enjoyable. Our goal is always to provide an unforgettable experience for our guests, and we are happy to have done that with you. We look forward to welcoming you again for another pleasant stay in the future.Best regards,Marco,reception desk.

Gentilissima Sig.ra Camilla,La ringraziamo per l'ottimo feedback sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato tutto quanto del vostro soggiorno in hotel, confermato pure dal 100 % di gradimento con il quale ci ha promosso, e speriamo di accoglierla di nuovo per un altro bel soggiorno a Siena e all'Hotel Chiusarelli.Cordiali saluti,Marco,ricevimento.

Gentilissimo Sig. Michel,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa molto piacere che abbiate apprezzato tutto quanto del vostro soggiorno, anche confermato dal 100 % di gradimento con il quale ci ha promosso.E' veramente importante sapere che i nostri ospiti lasciano l'hotel completamente soddisfatto, e così facendo il nostro lavoro viene premiato nel migliore dei modi: grazie di cuore.L'aspettiamo per un nuovo soggiorno: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Dear Mr. Manuel,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and in particular the hotel and its excellent location, the good breakfast and the cleanliness of the room, as well as the small internal paid garage, characteristics that made your stay a pleasant stay.We look forward to welcoming you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Guest,Thank you so much for your review about your stay at the hotel Chiusarelli.We're glad you enjoyed our convenient location and the free parking nearby. The lack of an elevator is due to the fact that since the hotel is dated 1870, is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator. but we are happy that you took this detail into account.We are committed to offering a breakfast that is good and plentiful for our guests, and we are happy that you found it lived up to your expectations.We hope to welcome you to our hotel again in the future!Best regards,Marco,reception desk.

Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are truly pleased that you were very satisfied with everything about your stay at the hotel, so much so that you defined it as a fantastic stay, and we look forward to welcoming you back to Siena and to the Hotel Chiusarelli for another wonderful stay.Best regards,Marco,reception desk.

Dear Mr. Chris,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its excellent location, from which you can reach all the main tourist attractions in just a few minutes, its cleanliness: thank you for appreciating all our work.We look forward to welcoming you again to Siena and to the Hotel Chiusarelli for another beautiful stay.Best regards,Marco,reception desk.

Gentilissima Sig.ra Siria,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato il suo soggiorno in hotel, a cominciare dall'hotel e la sua ottima posizione, la pulizia, la buona colazione, la disponibilità de personale e la comodità del piccolo garage interno a pagamento, caratteristiche che più hanno contribuito a fare del suo soggiorno un ottimo soggiorno: grazie per avere apprezzato il nostro lavoro.Tornio a trovarci: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Dear Mr. Dariusz,Thank you so much for your kind review on your stay at the Hotel Chiusarelli.We are happy that you enjoyed your stay at our hotel and that you liked the Italian breakfast we offer. Our priority is always to provide a clean and welcoming environment for our guests, so it's great to hear that you found the property pleasant. We truly hope to welcome you again in the future for another pleasant experience. Thank you again for choosing to stay with us!Best regards,Marco,reception desk.

Gentilissima Sig.ra Elisa,La ringraziamo per il feedback positivo sul soggiorno passato all'Hotel Chiusarelli.Ci fa piacere che sia rimasta soddisfatta del suo soggiorno in hotel, tanto da promuoverci con un buon 80 % di gradimento, e speriamo di poterla accogliere in futuro per un altro piacevole soggiorno, e se possibile, pure migliore di questo.Cordiali saluti,Marco,ricevimento.

Dear Guest,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are truly pleased that you enjoyed everything about your stay at the hotel, and we look forward to welcoming you again for another lovely stay.Best regards,Marco,reception desk.

Dear Mrs. Rosanne,Thank you for the excellent feedback on your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Ryan,Thank you for the good review about your stay at Hotel Chiusarelli.It is a pleasure to know that you were very satisfied with everything about your stay in the hotel: the hotel and its excellent location, from which you can reach all the main tourist attractions in just a few minutes, the rooms with their comfort and cleanliness, the beautiful dining room, everything made your stay a good one, and we thank you for appreciating our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Gentilissimo Sig. Nunzio,Grazie per la buona recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che sia rimasto soddisfatto di tutto il suo soggiorno, tanto da definirlo un ottimo soggiorno, e speriamo di accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Dear Mrs. Julia,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay, and if possible, even better than this one.Best regards,Marco,reception desk.

Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay, such as the cleanliness, the comfort, the quiet and the excellent location of the hotel, from which you can reach all the main tourist attractions and the shopping streets in just a few minutes.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We look forward to welcoming you again, for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. David,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel building, the beautiful rooms, the excellent breakfast and the friendly and helpful staff, all characteristics that made your stay an excellent stay, and we thank you for appreciating it.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Cathy,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.The hotel, its excellent location, the very good breakfast, everything contributed to making your stay a good one, and we thank you for appreciating and rewarding our work.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Richard,Regarding the negative criticism of your stay at the Hotel Chiusarelli, some things should be clarified.Upon your arrival at the hotel, upon your request for air conditioning, you were told that the air conditioning was no longer working: at the end of October the air conditioning was turned off because the system had to be changed at heating (at the end of October, due to Italian temperatures, air conditioning no longer makes sense, and people ask for heating).This was explained to you many times, and despite everything you complained, saying that you had to open the window to sleep, but given the noise coming from the street the receptionist on duty had to go into the street and tell the people walking or the traffic to be silent (but the road in front of the hotel is a public road, not a private one).As for the lack of an elevator, well publicized on all booking websites (including the one on which you made your reservation), this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization may be given for the installation of a lift.As for the payment of the stay, you paid for all three nights you had booked (the third night could not be cancelled, and in any case the room remained at your disposal in case you returned).We are pleased that during your stay you appreciated the kindness of the staff, the excellent breakfast and the excellent location of the hotel.Best regards,Francesca Rosi,Director.

Dear Mrs. Pamela,Thank you for the feedback on your stay at Hotel Chiusarelli, even if it was not entirely positive.We are sorry that you did not find the bed and linen comfortable, but it should also be specified that the comfort of a bed, whether hard or soft, is always a very subjective thing, which varies from person to person.Best regards,Marco,reception desk.

Dear Mr. Charles,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Mr. Ken,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy to know that you enjoyed everything about your stay at the hotel, starting with the hotel and its excellent location, the room with its comfort and cleanliness, the excellent breakfast and the friendly and helpful staff (it's always a real pleasure to help our guests with their luggage): thank you for appreciating all our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Marian,Thank you for the positive feedback on your hotel stay.We are pleased that you enjoyed your stay.As for the criticism regarding the lack of a lift, advertised on all booking websites, it should be specified that this depends on the fact that since the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Svetlana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Mrs. Cynthia,Thank you for the positive review of your stay at the Hotel Chiusarelli.It is always a real pleasure to know that our guests have enjoyed everything about their stay at the hotel, because by doing so our work is rewarded, and for this we thank you, and we look forward to welcoming you again to Siena and to Hotel Chiusarelli for another nice stay.Best regards,Marco,reception desk.

Dear Mrs. Kimberly,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, everything has made your stay a good one, and we thank you for appreciating all our work.As for the parking, the closest to the hotel is the stadium car park, just a 2-minute walk away, paid during the day and free at night, while between 5 and 10 minutes on foot there are plenty of free car parks.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.