2/10
This property is located in a great spot. The room appeared to be clean but there were BED BUGS. Worker would not come to the room to look and see the bed bugs for himself.Worker told us we would get 20%off and he would spray the room. When Expedia contacted the worker, the worker denied any bed bugs to Expedia. Very disappointed only 20% was reimbursed and only spraying the room. I contacted Public Health BC and unfortunately they do not deal with bed bugs and so I guess this Super 8 will get away with just a spray and rent the room out again. In Alberta bed bugs are dealt with by Public Health. This was very disruptive as we were up at 3:00am with bites and could not get anyone at the emergency phone number. Had no sleep and our day was ruined (actually our whole vacation was ruined). Had to shorten our vacation as my spouse reacted to the bites terribly and was seen in emergency twice. When we arrived home this incident took more of our time to deal with our belongings and ourselves properly to make sure our own home would not be infested.NOT HAPPY!
Jackie
Overnattede 2 nætter i juli 2025