The hotel itself was lovely, very clean & the staff were very friendly & attentive. The staff were great. The only thing I didn’t like about the hotel was the internet - you had to get a login card & it keeps logging or timing out after a period of time. A tip: make sure you get a card per person per device as you can only use one device per login card. Also make sure you either have a car or a scooter for transport or are prepared to take a taxi everywhere as the location, while only about 25 minutes from the main part of Patong, is not really in a place where people can walk anywhere.