Hoteller i Shullsburg

"While the room was clean, the sink was missing the drain flange was missing causing it to leak. No one did any housekeeping to this room while we stayed here. They did not replace towels or toilet paper when this would have been basic needs. The lady at check out was busy on the computer during check out and it appeared that she was playing a video game. She didn't even pause to take the key cards from me. The key cards had to be replaced multiple times as they wouldn't work in our hotel room...

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"Easy to check in. Cute rooms and beautiful property. Staff was lovely."

"Place is new, modern and clean. Staff needs better management. I called to request a steamer and was told I had to get it from the front desk. Once I get there they couldn’t find the steamers and said they would arrange for someone to bring one to our room. We requested extra towels and that also took at least half an hour to arrive. Staff were on their personal phones, some had a very unprofessional, unkept appearance. The cafe was okay. One barista was great but the next night a different...

"Our room was very clean and I loved the Irish Pub next door! Great location!"

"The elevator was broken and the room had no air conditioning however staff did not tell us this at check-in. We arrived back to our room at 11:30 PM to find it HOT! There was no one working over night so after repeated phone calls and wondering the front desk to get some help we packed up and left. It was awful!"

"great location, friendly staff, very nice facility and room. breakfast was a little underwhelming but enjoyed a waffle and coffee."

"From the pictures, I could tell that this place would be nice. And I wasn't disappointed. The pool was big. The hot tub was nice. The gym room was right nearby. The pool had wide windows so you don't feel like you're in a tight indoor pool. There is also a deck on the side of the pool. It overlooked bushes, so it felt nice sitting there. The lobby area was nice with comfortable chairs. Staff was very nice. Rooms were modern. I appreciated that there were many outlets. They had a nice bar, and...

"Ok"

"We have stayed here twice now, and both experiences were fantastic. Great service, great breakfast bar, friendly staff, the place is clean and well kept."

"*"

"Good for one night stay. Clean and good communication "

"Good location , the the place is really run down and dirty"

"friendly staff,very clean"

"Everything was perfectly "

"The TV didn't work. There was a long sheet about how to get it working but who has that time? How about using the remote as usual? Every hotel should have blackout drapes but they did not. People moved into next room with a non-stop yipping dog. The stay overall was great but for price these issues need attention."

"Nice place, really great breakfast!"