Hoteller nær Shops at Sea Island

"Staff very helpful"

"Clean and smelled good."

"I own a condo on the island, but when we arrived the HVAC was not working….on a Friday night. It was too hot to stay there. I looked around the island and found this property. I was perfect because my son and his friend was with us, so it accommodated us. I booked it and arrived in 15 minutes. The front desk clerk was ready when I got there with keys. She was very helpful, explaining the property. I would recommend Sea Palms to anyone after this experience."

"I hesitated to write this review because I wanted to give the hotel an opportunity to make things right before sharing my experience publicly. I stayed here with my mother and my 7 month old baby for a three night vacation. The hotel was fine overall, but it felt dated, poorly updated in areas, and not as clean as I expected. We booked a standard room with two queen beds. The room was acceptable but seemed somewhat outdated and slightly dirty. The major issue occurred on our second night when I...

"The rooms were clean but they had a very bad smell you can smell it as soon as you open your door. So.e of the young ladies in house keeping wasn't nice at all. Check in was great an check out was great the same you young lady. The front desk people were beauty nice."

"Quiet"

"The air conditioning and dehumidifier were mandatory for the rooms in Queens Court. Unfortunately, our a/c unit kept cycling on and off all night without stabilizing the room, which caused us to lose sleep. In fact, we did not get to sleep at all the first night and felt forced to vacate one day early. Since we had paid our two-day fee in advance, we have not been reimbursed for the second night even though the hotel staff notified us that they filed the 'faulty a/c complaint' as an acceptable...

"The staff were so so helpful . Every single little thing we needed they helped us with. Trish was so amazing!"

"Staff was friendly, and the location was great!"

"Maintenance and cleanness need to be better."

"It was ok ...the mattress was very thin and old...it was ok for 1 night stay but would never stay longer then that"

"First time in the area, breakfast always great ES. Bar area also nice. The pool needs some work. Mall and theater nearby is pretty cool."

"I have visited this property 3 times now. The property is beautiful and relaxing. The fellow that works at the front desk is so friendly and makes you feel welcomed immediately. The rooms are clean and beds are comfy. I appreciate the free beverages in the mini fridge. I hope to visit again soon."