Hoteller nær Shoppes at University Place

"Just one big problem when we came to the room someone elses name was on the table and not ours, it said welcome mr. Christian, my name aont that but Usman"

"Guest service was awesome. Rooms were nice and clean. "

"This Property Is Amazing . I Will Always Book With Them When I’m In Charlotte . 10/10 I Definitely Recommend "

"Everything was good, the bathroom had a foul odor. I had to keep the door closed at all times."

"Nice location and hotel. Nice to have walking path and food options right out back. Staff was good but couldn’t tell I paid for breakfast thru Expedia. There was a different code so it was not obvious at first. Make sure you show them your booking. "

"Easy parking, friendly staff."

"Clean room and nice and swift check in "

"Solid food options"

"Friendly staff, great location with plenty of restaurants to choose from. The room was perfect, clean and cozy with a very comfortable bed. Only negative is that I was expecting continental breakfast of some kind but none provided. No free coffee in the lobby, has to be purchased in their little concession area. "

"Good"

"Thanks to Kristi, I had a place to stay in a time of need. This hotel will always be the hotel I choose when I come visit NC! Great staff waffles were good also!"

"I was pleasantly surprised very clean really decent breakfast compared to some other more expensive hotels that I’ve stayed at. They only had one elevator, and it was very slow. The other was out of order. I had to use the stairs a lot outside of that I would stay there again."

"Larry was very thorough & allowed me to check the room before officially checking in to make sure I was okay with everything! I really appreciate the hospitality and the support of the staff! "

"Everything overall was great"

"Bed sheets were dirty, asked to move to a different room and it was the same case we stayed for four days the room never got cleaned and never got new towel and when I asked for new towels and I got them they had black hairs in it"

"They treated me like i was in jail told me i couldn't have anyone over I didn't think that was right i pay good money to stay therei like the place but after that definitely going to put out a bad word about Brookwood inn on sugar creek "

"Did not go to the gym."