Hoteller med pool i Shiremoor

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

"Excellent experience"

"OK - for en nat. Morgenmad for utilstrækkelig og dyr -- tallerkenserveret"

"Clean room, choice of breakfast, staff very helpful"

"Great fitness room"

"Pænt og rent hotel i hjertet af Newcastel. Bar med eftermiddagespianist, fleksibel restaurant og ok morgenmad mad mange varme muligheder"