Hoteller nær Shin Kong Place

"The staff were amazing and helpful even with help of translation. Close to the subway. Room was clean."

"I would like to start with staff a very helpful and sweet. They go above and beyond. The hotel was very clean and they have a laundry service . Delicious breakfast and free snacks. And good location .I had a wonderful time in this hotel it feels like home. Thank you everyone for making our time special. Definitely I will recommend this hotel."

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"Alt var fint og høj standard."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Very friendly and helpful staff (translation app recommended, as most don’t speak English). Rooms and beds are very comfortable, though they could use a fresh coat of paint. Overall, more like a solid European 4-star, but I can warmly recommend this hotel."

"Rigtig fint og flot hotel. Flot standard til prisen. Meget opmærksom service. Kun et lille klagepunkt, rengøringen glemte at sætte en ekstra toiletrulle. Omgivelserne er ikke spændende, men typisk Beijing."

"We stay from 17-24 May (7 nights) The receptionist held deposit 12000RMB when we checked-in. When we checked-out the cost was 8342.73RMB. The receptionist told me there will be a refund to my account in its original form. On 29May I received 200RMB from them. I immediate send email to ask and phone call to followed. My reply was have to be checked my bank cause the money 3657.27RMB was returned. I don’t know how and where to get help to have my money back. The ridiculous was the hotel...

"A little outdated but otherwise nice "

"The service was exceptional and especially the concierge Sky was amazing"

"Vi havde et godt ophold på Stey. Værelset var rent og sengen var behageligt. Der var dog en del støj fra vejen. Der var rengøring hver tredje dag, hvilket var ok, men man kunne ønske at have fået tømt skrald oftere."

"Great food and helpful staff"

"Det var et skønt hotel, meget moderne og meget behageligt. Vi nød det utroligt meget. Personalet var også meget venligt, og stod altid klar til at hjælpe os når vi havde spørgsmål. Placeret meget centralt, livligt område, let at komme til med metro. "