Hoteller i Shepherdstown

"It's a nice inn, people are rather friendly, and the breakfast items are pretty much what you expect at a Quality Inn. The biggest issue was that the entire property is infested with ants - they are everywhere - in the room, bathroom, and dining area. The management needs to address it asap. As of now, I would avoid it."

"Brand new hotel, friendly staff, convenient location "

"The inn was beautiful and the amenities were good; however, it lacked some of the niceties that made it really special. For example, the breakfast which was really quite good was served buffet style. The buffet was fine, but nothing was plated. Guests had to grab bread, muffins, and strudel from their plastic containers. Also when Olga made our omelets which were quite delicious, instead of walking the few feet to serve them, she called us to come and get them. Also our room and bedroom did...

"We were supposed to have a hsndicap room And didn’t know till yesterday it was a regular king room. Wife had a terrible time getting into bed "

"Clean room, staff friendly "

"Room and hotel was very nice. Also the staff was friendly. Only small minus on our stay was the breakfast but perhaps it was also fault on our side as we were the last ones there and the breakfast closed quite early which we missed."

"On my list to stay again!"

"Good "

"The staff was attentive and pleasant. The room was clean. The shower was hot. What else do you need? "

"Very good stay"

"Thank you for such a nice stay. "

"Rooms have always been very clean and nicely decorated. Mini kitchen is all you need! Staff very friendly and accommodating "

"Great stay with fantastic breakfast!"

"This was my 2nd time staying at Springhill Suites. My 1st visit was lovely and that's why I came back; however, this time around although the hotel itself for the most part was fine the lady at the front desk this weekend was horrible and rude to us. I don't know if she treats others that way but that was my experience. Also, every time I was leaving in the morning there was a bunch of trash sitting by the elevator. I don't know if that was the guest putting it there or housekeeping waiting...