Hoteller i Shenstone

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Nice staff,"

"A lot of charm, big fine rooms, good breakfast. Dinner in nice setting, kind of small portion however. Quiet neighborhood."

"The breakfast was classic UK breakfast. Eggs, hashbrown, beens, bacon etc. The restaurant was fine and made great food. "

"Restauranten så fin ud og med priser som indikerede godt mad. Det var en gang frossen mad i frituregryden "

"Lovely clean, bright and big family room ample space for myself and two children.Staff all friendly and very helpful. Good choice on cooked breakfast and various cold, cereals and fruit options available daily. Downside, no options or children’s food menu available in either the main or bar restaurant areas for lunch and evening meals. "

"What a beautiful, opulent hotel !! "