Hoteller i Shelby

"Second time I’ve stayed here. It’s nice enough. I travel with my dog and especially appreciate the large outdoor space right outside for him to do his business."

"Price higher than advertised because of additional casino-related taxes. Beds were not that comfortable. Front desk clerk charged my credit card twice and then couldn't fix it (also didn’t apologize or appear to care for her mistake). After having to explain the double charges to the manager multiple times, he eventually offered bonus points for the hassle - turns out the amount of bonus points he gave me is equivalent to a free coffee from Starbucks, but of course he made it sound like it was...

"Room we're great, no pool, no maintenance, outside in poor condition. Breakfast average. Cold water showers no hot water."

"We enjoyed a 2 night stay, breakfast was plentiful, it was quiet and very clean. Friendly and polite staff."

"We had a two night, two room reservation through Expedia. When we got to the hotel the front desk attending, rudely informed me that they had overbooked the hotel and that since we booked through Expedia the cancelled our reservation and sent us a message through Expedia. The message, which we didn’t see since we were traveling was sent 3 hrs prior to the scheduled check in time. The attendant at the front desk informed us that they have rooms at the adjoining hotel but that she would not...

"Staff was very helpful getting checked in because Expedia didn't do my reservations correctly. Lots of room to walk my dog. Room was quiet and clean. I'd stay there again."