Hoteller i Shelby

"Room was dirty and in disrepair. Furniture was torn and stained -- one chair has a cigarette burn hole in it. The room smelled stale and musty it used to be a smoking room that hasn't been properly remediated. Hairs from previous guests were found on the bathroom and on the toilet. Certainly not worth $180/night. Arguably an $80/night motel."

"The building is old and the exterior shows it. However, the room had been updated and was very clean and comfortable. The only complaint was that the air conditioner was also an old unit that was loud and slightly damp/moldy smelling. Breakfast was so-so. It would be good if they added a small fridge with yogurt."

"Staff was helpful and breakfast was delicious. Room was average - mattress and bedding were worn and uncomfortable; cooling was difficult to manage and was loud."

"Room was clean, the bed was comfortable and the space was nice. No elevator. We had a ground floor room but heard others complaining about lugging things to 2nd Floor. Would stay again"

"The outside looked weathered and I was a little worried at first, but everything was nice and the people were helpful and friendly. I preferred this hotel over the expensive one we stayed in in Niagara Falls earlier that week."

"We are local but we have an adult daughter living with us so we went to just get away, relax & stay cool while he was on vacation from work. We took our dogs with us and since it was very hot, we would walk the dogs in the yards beside & behind the building and we both smoke cigarettes so we would smoke while out there. I put my cigarette butts in the ashtrays around the building and we cleaned up after the dogs too. One of the times I was coming back in the desk lady told me, "just make sure...

"Everything was perfect the only bad thing was the A/C didn’t work properly keeps turning off and it was impossible to keep that room in temperature wasn’t good at all other then that it was good."

"My grandson and i stayed here for 2 nights during a baseball tournament at Marshall Park. This was a great places to stay! Very quiet and close to everything you could possibly need. 10 minutes or less from Marshall Park. We will definitely be staying here again if we’re in the area."

"Noisy location with sub par room conditions."

"Comfy and clean room. Front desk employee and maid were super sweet and friendly. Good breakfast."

"Friendly staff"

"2 yo facility. Really nice!"

"Disgusting and Completely Unacceptable I would not recommend Comfort Inn Splash Harbor to anyone, especially families with children. We arrived around 1:00 a.m., and because my child was exhausted, we had no choice but to stay. Otherwise, I would have left immediately. The hotel was filthy. The carpets throughout the property were so dirty they appeared black instead of their original red color. There was garbage left by the entrance, and the dining area chairs were visibly stained and dirty....

"We stayed and there are BUGS IN THE BEDS AND BATHROOM SINKS. When notified of the bugs they did not issue any sort of rectification other than a "sorry, we will notify our staff" unfortunately this was our first stay at a Sonesta and we will not return for future stays."

"Room smelt terrible, was dirty, and I woke up itching from head to toe. Bedding was stained and I believe infested with flees or bedbugs. Would not recommend."

"Very nice room, excellent food not only at breakfast, the onsite restaurants dinner was excellent, don’t skip the cheesecakes. The acting Manager Courtney was kind, attentive and made you feel like you were at home. Little comforts from a coffee bar and snack basket await you outside your room. We highly recommend the Wishmaker. "

"This hotel is so nice! Everything has been newly renovated! I was most impressed with the bathroom! It was so modern and bright! The bedding was super comfortable! I would highly recommend this hotel!"

"Smoking rooms make a great option for travelers like me so thank you"