"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."
"Awesome residence! Well-equipped kitchen, spacious rooms and living room. The interior is very clean and luxurious. The apartment comes with a balcony. Beds are comfortable. One of the rooms also come with a private onsen. The whole apartment has heated floors which is perfect for the cold weather is Niseko! Less than 5 minutes drive to the Annupuri Gondola Station. Staff are friendly and helpful! The only thing was that when we checked in, the receptionist forgot to tell us breakfast ends at...
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