Hoteller nær Shaker Historical Society and Museum

"Room was great, staff was super helpful and very friendly."

"Very considerate stuff"

"Overall, good. Basic hotel. The restaurant closed early, and had no coffee available. No pleasant apology from restaurant employee. Fortunately a Starbucks around the corner. No in-room lock safe, was told all hotels are eliminating safes. Carried our passports and valuables with us everywhere we went. Staff were friendly, location was convenient for us."

"Breakfast was well done, parking maintained and safe Highly recommend"

"Was our go to whenever we visited Cleveland in Beachwood. The property use to be very clean. Now our room was not that clean. Sheets were coming off the bed, tables were on their last leg, stains on curtains, hallways didnt smell clean. We will be finding a new hotel to stay."

"Room was good - not the most pristine I’ve seen but not bad. No ice bucket in our room, which was a small annoyance. The pool is on the smaller side and they were out of towels, although the property guy brought some upon request. He was hustling every time we saw him; maybe they’re a little understaffed. Gym is nice. Hotel location is on the edge of residential areas but close to medical facilities, so it felt safe. Cute little coffee and crepes place around the corner too. Hotel breakfast was...

"This place is a dump with good service and okay food. When I come back I will likely stay somewhere else as there is a parkade across the street that can be parked at to access Cleveland Clinic"

"This has been my go-to for about nine years when visiting family in the area. It’s clean, friendly, convenient and also has a great breakfast!!!"

"Deben de quitar las alfombras de los cuartos o revisar el AA por que seaie teun aroma extraño. Por otro lado, deberían de declararlo libre de humo..."

"FRIENDLY AND HELPFUL STAFF. CLEAN ROOM."

"Clean room"

"Friday night there were kids lots of kids running thru the hall making loud noises I’m assuming there was a soccer tournament Saturday, because when I was checking out I seen a bunch of them in soccer ball uniforms @ breakfast. Therefore I checked out one day earlier, and they removed each door do not disturb signs off all the doors on the third floor. I would like to have a one day refund because I checked out one day early."

"I will definitely come bavk"

"The pros: dog friendly, clean sheets/towels, cold a/c, budget-friendly. Cons: some sketchy guests--but I'm glad I had my big dogs, tv didn't work, room phone broken. When I went to breakfast, the coffee was weak, the bagel was stale. If you need to bring your dogs $25 extra/$35 for two), and have a strict budget, this will work."

"The photos of this hotel make it look like a nice place and on arrival the hotel looks good from the outside. The problems start when you enter, the carpet at the door has a white furry water damage which i had hoped wasn’t indicative of the rest of the hotel, i was wrong! The staff on the front desk were very friendly and I feel sorry for them that they are let down by the condition of this place. Our booking was for 1 room for 2 adults and 1 room for 2 adults and 2 children. Arriving at 1am...

"Great hotel, accomodatong staff"

"Decent place to stay!"

"The property was close to my family, the breakfast was good although you might consider extending the hours from 930 to maybe 1030."