Hoteller nær Shahjalal Universitet for Videnskab og Teknologi

"I booked this property for 5 nights after seeing it in a YouTube video, which turned out to be a mistake. There was no dedicated manager onsite, and the bedsheets and pillows were used and not cleaned. I couldn’t sleep at night because of mosquito bites. For showering, I was only given hand soap. Breakfast was terrible. I waited outside in the morning hoping to speak to someone and eat, but no staff appeared until 9:40 am. I was served two parathas, egg cutlets, and chalkumra curry — with no...

"Communication "

"Excellent "

"Wonderful location, very good service."

"Clean, great location, and very friendly staff. Overall excellent for the price paid. Recommend and will stay again. "

"From the price point everything was good. But they didn’t allow me to use my camera at their rooftop. Which is really absurd. Doesn’t make any sense."

"Absolutely brilliant, clean, modern decor, brilliant staff polite and courteous, stayed for 13 nights, can't fault at all, 2 great restaurants on site, walking distance to all amenities, comfortable spacious room with air condition, tea/coffee facilities and fridge in the room, "

"Front desk stuff was rude. Do not have basic sense of customer service. Hotel booked with free airport shuttle. The hotel did not honour that and charged us extra. Room had mosquitoes. Not sure why there was hype about this hotel. According to the service, this is the worst hotel in Sylhet. Will never stay here again. "

"This was our first time in Bangladesh and the hotel staff was very helpful and supportive. The hotel room and everything was excellent. The front desk staff were always available when we needed something. Overall, our experience was very good. Thank you !!"

"Service was great but room was not standard condition!!"

"All good"

"The service was good"

"I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there. Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response,...

" We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked. Regards, M. Khan "

"Poor decoration and non standard bathroom shower. "