Hoteller nær Shady Oak Beach

"We booked this hotel for a basketball tournament, but once the game schedule was released, we realized we no longer needed the room. Unfortunately, even though we had purchased trip insurance, we were unable to cancel our reservation. Because of the tournament schedule, we had a lot of downtime between Friday and Sunday. When we checked in on Friday, we were told the cable service was down but expected to be restored by Saturday morning. Unfortunately, it was still out Saturday morning, remained...

"Nice facility."

"Property was under construction, but what was done was nice. There was a lacrosse team that was staying there and the children were very rowdy during the stay and at the pool maybe some stricter rules on parents watch in their children."

"Nothing"

"I will be staying there again"

"First room we got had blood stains all over the sheets. Got a new room, it had blood stains on the comforter. Both rooms had lights that didn't work. Shower pressure was good, TV worked, refrigerator worked. No breakfast."

"Diego was amazing when we checked in, but that's where the amazing ended. Property is being renovated, so our room on the 3rd floor had no water running to the bathtub/shower for the 5 days we were here. The front entrance door could not be secured due to the room card reader not working properly, so the door was blocked open at all hours of the day and night. The hotel only has a public parking ramp (approximately 40 spots) so it's hit or miss if you can park your vehicle or not. This...

"ONLY GOOD THING ABOUT THIS HOTEL IS POOL AND KID POOL.THEY NEED TO UPDATE KID POOL FLOOR AS COLOR IS PEELING OFF .IT IS UNSAFE FOR KIDDO. BREAKFAST IS WORST.CUSTOMER SERVICE IS REALLY POOR.MOST OF TIME THERE IS NOBODY IN FRONTDESK AND GUEST HAVE TO WAIT FOR THEM TO COME BACK.OVERALL WE DIDNOT LIKE THE HOTEL.NOT COMING BACK AGAIN !!"

"The outside looked decent. But the inside, oh my goodness. Where do I begin. When I got there to check-in, staff was not present. I had to pick up a courtesy phone to say I was there for check-in, then someone came out to the desk. There was nothing special about staff courtesy I was checked in and given a room key. While walking to the room, there were multiple stains on the carpet. When I got to the room, it was horrible!! There was a white residue crumbs on the counter. The dishes weren’t...

"The hotel was clean. The pool and hot tub were nice. The breakfast offerings could be better."

"Great people, nice clean rooms!!!!!"

"Pizza sauce on the blankets, burnt out light bulb, outlets falling out of the rusty bedside lamps… entire building needs major maintenance done to it."

"Clean room, good location"

"Velindrettede studiolejligheder. Varieret morgenmadsbuffet. Lækker lille udendørs pool. Tæt på shopping og indkøb. Boede der 3 nætter. Kan varmt anbefales. "

"Great location near major highways and close to activities."

"The staff was wonderful. The rooms really need some updating. Lots of patched holes in the walls that aren’t painted. Money needs to be invested in remodeling the rooms. The lobby is well kept up. Very friendly staff."

"Clean room"

"It would have been nice to know the hotel was under construction. We were put on the 4th floor. The ice machine wasn't working, the fridge in our room wasn't working and when I asked the desk about them, the only answer I received was "we are under constructin". It was a waste of $200 for one night. Very disappointed."