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Anmeldelser af Petit Palace Puerta de Triana

3 out of 5
Petit Palace Puerta de Triana
Calle Reyes Catolicos, 5, Seville, Seville

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 224 af i alt 357 anmeldelser" "
Bedømmelse på 8 − Udmærket. 110 af i alt 357 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 357 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 357 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 357 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel med god beliggenhed - til en god pris
Super fint hotel til prisen. Meget venligt og hjælpsomt personale. Perfekt beliggenhed. I gåafstand til de fleste seværdigheder, spisesteder og shopping. Vi ville vælge dette hotel igen
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Maribel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Angela Naya/ Experience Manager den 6. maj 2024
Estimada Maribel, Gracias por elegirnos para su estancia en Sevilla y gracias por compartir su experiencia. Nos alegra de corazón que hayan estado cómodos durante su estancia. Estaremos encantados recibirles siempre en esta, su casa en Sevilla! Abrazos! Angela Naya Experience Manager Petit Palace Vargas

10/10 Fremragende

Melissa, Pittsburgh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely little hotel within walking distance of the Mesquita and of good restaurants.
Overnattede 3 nætter i april 2024
Svar fra Lupe Araujo Petit Palace Puerta de Triana den 1. maj 2024
Dear Melissa,Thank you for this high remark!We are extremelly happy to know that you loved the style of the hotel, as well as the location and shops, gastronomy options around.Hope to see you soon! Lupe Araujo Guest Service Petit Palace Puerta de Triana

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Staff were friendly and very welcoming. Room was spotless. Bathroom was a little snug and it was quite noisy outside if the window was open but hardly a surprise in a bustling city like Seville.
Overnattede 4 nætter i april 2024
Svar fra Lupe Araujo Petit Palace Puerta de Triana den 1. maj 2024
Thanks Rob for this amazing review!Were extremely happy to know that you enjoyed the stay in Petit Palace Puerta de Triana. We really appreciate you highlighting the friendliness of the team, the locationand, the comfort and stylish of the rooms.We hope you can visit us soon in the future.Best regards form Sevilla, Lupe Araujo Guest Service

10/10 Fremragende

Denis

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast fantastic ! Very quiet hotel Very well located !
Overnattede 2 nætter i april 2024
Svar fra Lupe Araujo Petit Palace Puerta de Triana den 20. apr. 2024
Thank you very much Denis for taking a minute of your time to leave us such a good review, we appreciate very much that you highlight the breakfast and the tranquility of the hotel, we will pass your nice words to all the staff of the Petit Palace Puerta de Triana and we hope to have you soon with us again on your next visit to the city. Kind regards, Lupe Araujo Petit Palace Puerta de Triana

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for seeing all the sites. Staff spoke English well and gave helpful tips. Wonderful breakfast with lots of options! If I’d known we’d only have a half window which did not allow us to see out I would’ve upgraded, other than that it was a great place to stay!
Overnattede 2 nætter i april 2024
Svar fra Angela Naya/ Experience Manager den 11. apr. 2024
Dear Michelle, We are so happy with your feedback! Thanks for choosing us for your stay in Seville. We celebrate that you have enjoyed your experience with us and we really appreciate your nice words regarding to our breakfst service and staff,your gratitude is our best reward. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

Laura

Synes godt om: Rengøring, faciliteter
Great stay. Very good location. Decant hotel and very nice staff
Overnattede 3 nætter i april 2024
Svar fra Lupe Araujo Petit Palace Puerta de Triana den 11. apr. 2024
Thank you Laura! Thank you so much for this nice review. Its a pleasure to know that youve enjoyed our lovely location and our staff. We will tranfer your words to all of them! Hope to see you soon again with us! Regards, Lupe Araujo Guest service Petit Palace Puerta de Triana

10/10 Fremragende

Rashed

Rejste med familie
Synes godt om: Faciliteter
Nice location. Very well decorated. Friendly staffs.
Overnattede 1 nat i marts 2024
Svar fra Angela Naya/ Experience Manager den 2. apr. 2024
Dear Rashed,Thanks a million for choosing us for your stay in Seville and thanks also for sharing so positive feedback. We celebrate that you have enjoyed our services, breakfast, staff and great location. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

8/10 Udmærket

George

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice ter pipe noises a few times a day. Also, the heating was turned witout warninh and made the room vey hot.
Overnattede 8 nætter i marts 2024
Svar fra Arancha Herrero den 1. apr. 2024
Dear George, Thank you very much for choosing us for your stay and for taking a few minutes to review your stay and share your opinion with the rest of the travellers. For us your satisfaction is the most important thing and we are very happy that you enjoyed your stay. We are sorry for the inconveniences you mentioned. And we would love to welcome you again very soon and make you have a great stay. Thank you very much again and we are at your disposal for anything you may need. Best regards!Arancha H. Guest Service Petit Palace Puerta de Triana

8/10 Udmærket

Manuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very centric of everything
Overnattede 1 nat i marts 2024
Svar fra Arancha Herrero den 28. mar. 2024
Dear Manuel, Thank you so much for trust us and choose our hotel to spend this days. We are so happy you have enjoyed your stay with us and you had appreciated so much our location. We will hope to see you back very soon :)Best regards!Arancha HerreroGuest Service Petit Palace Puerta de Triana

10/10 Fremragende

Jose Raul

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Me gusto mucho
Overnattede 1 nat i marts 2024
Svar fra Angela Naya/ Experience Manager den 25. mar. 2024
Estimado José Raul,En primer lugar, me gustaría agradecerle que hayan confiado en nosotros para su estancia en PETITPALACE HOTELITY _PUERTADETRIANA. Gracias además por compartir su opinión y comentarios con nosotros.Nos alegra muchísimo que hayan estado tan cómodos durante su estancia y que hayan quedado satisfechos con la experiencia. Apreciamos de corazón su valoración.Será un placer recibirles siempre en esta, su casa en Sevilla. Gracias de nuevo y hasta pronto.Atentamente,Angela NayaExperience Manager

8/10 Udmærket

Andrea

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buona struttura, posizione comodissima e con un'ottima colazione.
Overnattede 5 nætter i marts 2024
Svar fra Angela Naya/ Experience Manager den 25. mar. 2024
Gentile Andrea,Innanzitutto voglio ringraziarvi per aver riposto in noi la vostra fiducia per il vostro soggiorno al PETITPALACE HOTELITY _PUERTADETRIANA. Grazie mille per aver condiviso la tua esperienza con noi.Siamo felici che ti sia piaciuto il tuo soggiorno con noi.Grazie per aver apprezzato il nostro lavoro e averci valutato.Saremo felici di darvi il benvenuto presto.Cordiali saluti,Angela NayaExperience Manager

6/10 Okay

wenny

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
It was noisy which we didnt expect, we had trouble sleeping. We heard the street noises very loudly and the guests next to our rooms which was very unfortunate. Everything is walkable distance which results in late night noises and early morning noises.
Overnattede 3 nætter i marts 2024
Svar fra Verónica Martín. Host den 18. mar. 2024
Dear Wendy,Thank you for sharing your comments with us. We are sorry for the inconvenience you experienced due to noise during your stay. It is important to us to provide a calm and comfortable environment for our guests and we regret that we did not meet your expectations in this regard.Please note that we take noise complaints seriously and will address this issue with our team to find ways to minimize disruption to our guests in the future.We hope that despite this problem you were able to enjoy your stay in the city. If you decide to visit us again, please do not hesitate to contact our team and we will do everything we can to ensure you have a more pleasant and relaxing stay.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you again in the future.Sincerely,Verónica MartínHost

8/10 Udmærket

Beatriz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
nice stay
Overnattede 2 nætter i december 2023
Svar fra Angela Naya/ Experience Manager den 14. mar. 2024
Dea Beatriz,Thanks for choosing us for your stay in Seville and thanks also for your positive feedback. We celebrate that you have enjoyed your experience with us.It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

Marta

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bellissimo hotel, pulizia e stanze ottime, posizione molto centrale, personale disponibilissimo.
Overnattede 5 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 5. mar. 2024
Gentile Marta, Siamo stati lieti di avervi con noi. Siamo felici di sapere che vi sia piaciuta la città e che siate rimasti soddisfatti dei nostri servizi, grazie per aver menzionato il personale, la pulizia e il resto dei reparti. Saremo felici di darvi il benvenuto sempre. Cordiali saluti, Angela Naya Experience Manager Petit Palace Puerta de Triana

8/10 Udmærket

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 4. mar. 2024
Dear Mohamed,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to shar your experience.We really celebrate that you have enjoyed your stay with us! We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 19. feb. 2024
Dear Daniel,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to share your experience.We really celebrate that you have enjoyed so much your experience with us! We appreciate your review.We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

10/10 Fremragende

Leon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Prima Hotel midden tussen de wijken Triana en Santa Cruz. Alles te zien op loopafstand. Uitgebreid ontbijt en uiterst vriendelijk personeel.
Overnattede 3 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 13. feb. 2024
Dear Leon,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to share your opinion.We really celebrate that you have enjoyed so much your experience with us! We appreciate your review and nice word regarding to our staff.We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

6/10 Okay

Zachary

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Renovated lobby is smokescreen for dated rooms
Super friendly staff in a very convenient location, but the Hotels.com rating and the actual experience of this hotel do not match up. The hotel has a recently renovated lobby so it appears from the curb to be a fresh and modern hotel, but the rooms are dated (bed frame had chipping paint) and our air conditioning didn’t work and the room was stifling hot (during the night, during the winter!).
Overnattede 1 nat i februar 2024
Svar fra Verónica Martín / Host den 12. feb. 2024
Dear Zachary,Thank you for taking the time to provide feedback about your recent stay at our hotel. We're pleased to hear that you found our staff friendly and our location convenient.However, we apologize for any inconvenience you experienced with the room amenities, particularly the issue with the air conditioning. Your feedback is valuable, and we will address these concerns to ensure a more comfortable experience for our guests. Our goal is to provide a seamless and enjoyable stay, and we regret that we fell short on this occasion.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future. If you have any further comments or suggestions, please feel free to share them with us.Best regards,

10/10 Fremragende

Wallace

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great boutique hotel
Great accommodation and breakfast with excellent location and facilities.
Overnattede 2 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 12. feb. 2024
Dear Wallace,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to share your opinion.We really celebrate that you have enjoyed so much your experience with us! We appreciate your review and specially your beautiful words regarding to our location and services,your gratitude is our best reward.We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

10/10 Fremragende

Veronica, Houston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is in a very good location,near bus station,and all the attractions by foot,very close to a good bars and restaurants,for a late cocktail or dinner/coffee. The personal at the hotel was very nice and helpful with everything,the room was clean and nice bed. I recommend and will stay again definitely.
Overnattede 2 nætter i februar 2024
Svar fra Angela Naya/ Experience Manager den 12. feb. 2024
Dear Veronica,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to fill out our guest satisfaction questionnaire.We really celebrate that you have enjoyed so much your experience with us! We appreciate your review and specially your beautiful words regarding to our staff, your gratitude is our best reward.We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

10/10 Fremragende

MARIA JOSE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buenoooo
Overnattede 1 nat i januar 2024
Svar fra Lupe Araujo Petit Palace Puerta de Triana den 4. feb. 2024
Estimada Maria Jose,En nombre de todo el equipo de Petit Palace Puerta de Triana, queremos aprovechar este momento para agradecerle esta fantástica reseña.Esperamos poder volver a verle en su próxima visita a la Sevilla.Un cordial saludo,Lupe AraujoGuest ServicePetit Palace Puerta de Triana

10/10 Fremragende

Suzana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima localização com café da manhã excelente
Hotel com ótimo custo benefício e muito bem localizado, próximo às principais atrações e possibilitando que tudo seja feito à pé. Atendentes cordiais, ótimo café da manhã. O quarto é muito bonito, mas falta um pouco de iluminação. Tamanho pequeno, mas suficiente para uma estadia curta. Cama e travesseiros confortáveis e limpos. O box do banheiro não é suficiente e o chuveiro molha boa parte da área de circulação. Notei um cheiro desagradável nos corredores, acredito que seja do carpet, mas nada que desqualifique o hotel.
Overnattede 3 nætter i december 2023
Svar fra Angela Naya Experience Manager den 23. jan. 2024
Gentile Suzana, Innanzitutto voglio ringraziarvi per aver riposto in noi la vostra fiducia per il vostro soggiorno al PETITPALACE HOTELITY _PUERTADETRIANA. Grazie mille per aver condiviso la tua esperienza con noi. Siamo felici che ti sia piaciuto il tuo soggiorno con noi. Grazie per aver apprezzato il nostro lavoro e averci valutato. Ci dispiace per quello che dice su alcuni dettagli del bagno, lo rivedremo con il personale del servizio tecnico, prendiamo anche nota di quello che dice sull'odore, a volte quando piove succede a causa della vicinanza al fiume, ci scusiamo mille volte.Saremo felici di darvi il benvenuto presto. Cordiali saluti, Angela Naya Experience Manager

10/10 Fremragende

Pertti

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Quiet room, excellent breakfast. Situation is good. Close city center. The staff was nice and helpful
Overnattede 2 nætter i januar 2024
Svar fra Lupe Araujo-Petit Palace Puerta de Triana den 20. jan. 2024
Thank you Pertti!Thank you so much for this nice and amazing review. Its a pleasure to know that youve enjoyed our lovely location, the building, the cleanliness and our staff. We will tranfer your words to all of them! Hope to see you soon again with us! Regards, Lupe Araujo Guest Service Petit Palace Puerta de Triana

10/10 Fremragende

Emiliano

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Angela Naya Experience Manager den 11. jan. 2024
Gentile Emiliano, Grazie mille per averci dato fiducia per la tua visita in città. Apprezziamo sinceramente una valutazione così positiva della tua esperienza con noi. Ci auguriamo di riaccoglierlo presto a Siviglia. Cordialmente, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

Yolanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely hotel conveniently located for tourism
Lovely people. Convenient for Triana, cathedral etc
Overnattede 3 nætter i januar 2024
Svar fra Angela Naya Experience Manager den 11. jan. 2024
Dear Yolanda, Thanks a million for your positive feedback! We really appreciate your review and nice words regarding to our staff and location. It is great to know that you have enjoyed your experience with us. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

Meishan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staffs. GREAT location. Walking to any place that we are interested in
Overnattede 2 nætter i januar 2024
Svar fra Angela Naya Experience Manager den 11. jan. 2024
Dear Meishan, Thanks a million for your positive feedback! We really appreciate your review and nice words regarding to our staff, services and location. It is great to know that you have enjoyed your experience with us. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

alessandro

Overnattede 5 nætter i december 2023
Svar fra Angela Naya Experience Manager den 23. jan. 2024
Gentile Alessandro, Innanzitutto voglio ringraziarvi per aver riposto in noi la vostra fiducia per il vostro soggiorno al PETITPALACE HOTELITY _PUERTADETRIANA. Grazie mille per aver condiviso la tua esperienza con noi. Siamo felici che ti sia piaciuto il tuo soggiorno con noi. Grazie per aver apprezzato il nostro lavoro e averci valutato. Saremo felici di darvi il benvenuto presto. Cordiali saluti, Angela Naya Experience Manager

10/10 Fremragende

Judith, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Angela Naya Experience Manager den 11. jan. 2024
Dear Judith, Thanks a million for your positive feedback! We really appreciate your review.It is great to know that you have enjoyed your experience with us. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

8/10 Udmærket

Bartolome

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extraordinario
Una estancia increible, personal extraordinario, fue el cumple de mi mujer y le dieron un detalle, personal super amable e instalacion magnifica.
Overnattede 2 nætter i december 2023
Svar fra Angela Naya Experience Manager den 15. dec. 2023
Estimado Bartolomé,Muchas gracias por elegirnos para celebrar una ocasión tan especial. Nos alegra que hayan estado cómodos y que nuestro trato les haya resultado agradable. Esperamos seguir recibiéndoles en esta su casa sevillana.Gracias y saludos,Angela NayaExperience ManagerPetit Palace Puerta de Triana

10/10 Fremragende

Hans

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Trevlig och hjälpsam personal. Bra läge.
Overnattede 7 nætter i november 2023
Svar fra Angela Naya Experience Manager den 28. nov. 2023
Dear Hans, Thanks for sharing your feedback. It is great to know that you have enjoyed your experience in Petit Palace Puerta de Triana, thanks for your review. We really appreciate your nice words regarding to our staff and services.It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

8/10 Udmærket

Ismael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Desayuno espectacular! Por usad menos ambientadores y productos químicos en las habitaciones, que es demasiado fuerte!
Overnattede 1 nat i november 2023
Svar fra Angela Naya Experience Manager den 28. nov. 2023
Estimado Ismael, Mil gracias por la valoración de su experiencia con nosotros. Nos alegra de corazón que nos hayan elegido para su visita a la ciudad, estamos felices de saber que nuestro servicio de desayunos les han resultado agradable. Sentimos lo que comenta sobre los productos de limpieza, lo revisaremos con el personal del departamento. Agradecemos su compresión, tendremos en cuenta sus comentarios para mejorar ese aspecto. Será un verdadero placer tener la oportunidad de recibirles de nuevo pronto. Gracias de nuevo y hasta siempre. Angela Naya Experience Manager Petit Palace Puerta de Triana

8/10 Udmærket

Salvador

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Céntrico y muy amable el personal
Todo nuy bien, lupe la recepcionista es exepcional, encantadora y super servicial, pero el aire acondicionado solo daba calefaccion y nosotros queriamos mas fresco y no se podia cambiar por que era general, es lo unico que no nos gusto. Nuestro cuarto estaba chico pero comodo
Overnattede 2 nætter i november 2023
Svar fra Angela Naya / Experience Manager den 27. nov. 2023
Estimado Salvador,Muchas gracias por elegirnos y por compartir su experiencia. Nos alegra que hayan quedado satisfechos con su estancia en el hotel. Sentimos lo que comenta sobre la climatización, nos está costando este año acertar con el cambio a calefacción, dada la oscilación de temperaturas que tenemos, le rogamos disculpen las molestias.Estaremos encantados de recibirlos de nuevo pronto.Gracias y saludos,Angela Naya

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Stay
Amazing hotel, wonderful staff, great location, perfect stay. If you've going to Seville this hotel is an absolute gem can't recommend it enough just a wonderful place.
Overnattede 3 nætter i november 2023
Svar fra Angela Naya / Experience Manager den 22. nov. 2023
Dear Alison,Thanks a million for so beautiful words.It is great to know that you have enjoyed your experience with us.We appreciate your comments regarding to our staff, location and services.It will be a pleasure to welcome you shortly,Best regards,Angela Naya

10/10 Fremragende

Ismael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service, hotel is in a very good location, close to many places to visit by walkable distance. Breakfast is good. Staff very friendly and helpful. We will stay again in this place.
Overnattede 2 nætter i november 2023
Svar fra Angela Naya Experience Manager den 13. nov. 2023
Dear Ismael, Thanks for sharing your feedback. It is great to know that you have enjoyed your experience in Petit Palace Puerta de Triana, thanks for your review. We really appreciate your nice words regarding to our staff. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Angela Naya Experience Manager den 13. nov. 2023
Thanks for sharing your feedback. It is great to know that you have enjoyed your experience in Petit Palace Puerta de Triana, thanks for your review. We really appreciate your nice words regarding to our staff. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for our visit to Seville and we loved it. It was conveniently located and a walkable distance from everything we wanted to see. The breakfast buffet was great too, one of the best we had on our entire trip.
Overnattede 3 nætter i oktober 2023
Svar fra Lupe Araujo Guest Service den 29. okt. 2023
Dear William,Thank you very much for staying with us and for writing us this wonderful review.We are happy to know that you appreciated the excellent location of our emblematic building, the delicious breakfast and that our staff made you feel good. These words motivate us to continue pampering our guests.We hope you can come back here soon.Best regards,Lupe AraujoGuest ServicePetit Palace Puerta de Triana

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Helpful & charming
Overnattede 2 nætter i oktober 2023
Svar fra Angela Naya Experience Manager den 23. okt. 2023
Dear Paul,Thanks a million for so positive feedback!We really appreciate your nice words. It is great to know that you have enjoyed your experience with us.Hoping to welcome you shortly,Best regards,Angela Naya

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
this hotel was great and room was quality -we opted for a larger room. The breakfast here is excellent . Unfortunately we only chose to have it on our last day, but it was quality: excellent choice of wide variety of options, in smorgasbord style.
Overnattede 2 nætter i oktober 2023
Svar fra Angela Naya Experience Manager den 16. okt. 2023
Dear Stephen, Thanks for sharing your feedback! It is great to know that you have enjoyed your experience in Petit Palace Puerta de Triana, thanks for your review. We really appreciate your nice words regarding to our breakfast service. It will be a plasure to welcome you always. Best regards, Angela Naya Experience Manager Petit Palace Puerta de Triana

10/10 Fremragende

TING

Overnattede 1 nat i september 2023
Svar fra Angela Naya / Experience Manager den 3. okt. 2023
Dear Ting,Thanks for choosing us for your stay in Seville. We celebrate that you have enjoyed so much your experience with us. Hoping to welcome you again very shortly.Thanks and best regards,Angela NayaExperience Manager

10/10 Fremragende

Cristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
La propiedad ya es anticuada.
Overnattede 3 nætter i september 2023
Svar fra Angela Naya / Experience Manager den 25. sep. 2023
Estimada Cristina,Gracias por elegirnos para su visita a Sevilla y por compartir su opinión. Nos alegra que hayan disfrutado de su estancia con nosotros. Apreciamos su sugerencia de mejora. Esperamos recibirles de nuevo pronto.Gracias y saludos,Angela Naya

6/10 Okay

Alvaro

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
El aire acondicionado está a una temperatura fija y no refresca la habitación. Poco aislante acústico
Overnattede 2 nætter i september 2023
Svar fra Verónica Martín den 22. sep. 2023
Estimado Alvaro,Gracias por confiar en nosotros para su visita a la ciudad.Apreciamos su reseña y agradecemos la información que nos proporciona. Respecto a la climatización, cada habitación dispone de un display para conectar o desconectar el AACC, además de seleccionar la temperatura y la cantidad de aire. Sentimos que no hayan podido manejarlo correctamente, recuerde que estamos siempre disponibles 24 horas y encantados de ayudarles en recepción ante cualquier duda o necesidad que tengan.Esperamos tener la oportunidad de recibirles de nuevo y mejorar estos aspectos la próxima vez.Gracias y hasta pronto.Verónica MartínHostPetit Palace Puerta de Triana

10/10 Fremragende

Mauricio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima localização. Quarto excelente. Recepção muito boa. O café da manhã é muito bom.
Overnattede 5 nætter i september 2023
Svar fra Angela Naya Experience Manager den 19. sep. 2023
Prezado Mauricio, Obrigada por compartilhar sua opinião sobre sua experiência em nosso hotel. Ficamos felizes em ver que em termos gerais você se sentiu confortável conosco.Esperamos que tenha tido uma estadia agradável. Esperamos ter a oportunidade de recebê-lo em nosso hotel e garantir que você tenha uma experiência agradável e positiva. Atenciosamente, Angela Naya

10/10 Fremragende

MARY ANN

Synes godt om: Rengøring, service og personale, værelsets komfort
Highly recommended
Friendly and warm staff. Good location. Eco friendly 👍👍
Overnattede 2 nætter i september 2023
Svar fra Angela Naya Experience Manager den 13. sep. 2023
Dear Mary Ann,Thanks a million for so positive feedback and nice words regarding to our staff and location. We reallu celebrate that you have choosen us for your stay in Seville. It is great to know that you have enjoyed your experience with us. Hoping to welcome you again very shortly,Best regards,Angela NayaExperience ManagerPetit Palace Puerta de Triana

10/10 Fremragende

chrissie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb
Beautiful hotel, rooms were spacious and clean. Very welcoming and helpful staff, nothing was too much trouble. For an additional charge, we had breakfast in the hotel. Plenty of options. Location of hotel is fantastic
Overnattede 1 nat i august 2023
Svar fra Angela Naya / Experience Manager den 8. sep. 2023
Dear Chrissie,Thanks for choosing us for your stay in Seville and thanks also for so beautiful words. We really celebrate thar¡t you have enjoyed your experience with us.It will be a pleasure to welcome you again shorlty,Best regards,Angela Naya

10/10 Fremragende

Marcelina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i august 2023
Svar fra Petit Palace Puerta de Triana den 27. aug. 2023
Estimada Marcelina,En primer lugar gracias por dedicarnos parte de su tiempo y compartir su experiencia en nuestro hotel.Es un honor saber que su experiencia ha sido excelente y que se ha sentido como en casa.Gracias por apreciar nuestro trabajo y esperamos poder volver a verla en la próxima visita a la ciudad.Un cordial saludo,Lupe AraujoGuest Service Petit Palace Puerta de Triana

10/10 Fremragende

Maria del Carmen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy bien
Overnattede 1 nat i august 2023
Svar fra Verónica Martín. Host den 18. aug. 2023
Estimada María del Carmen,Agradecemos por compartir su experiencia en nuestro hotel. Nos complace saber que disfrutó tanto de su estancia gracias.Su satisfacción es nuestra prioridad y nos enorgullece saber que pudimos brindarle una estancia agradable.Gracias por elegir quedarse con nosotros y por compartir su opinión positiva. Si en el futuro tiene planes de regresar a nuestro destino, esperamos tener la oportunidad de darle la bienvenida nuevamente.

8/10 Udmærket

Tomasz

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Walkable distance to all the major attractions and dining options. Staff extremely nice and helpful staff!!! Room was very small though, with windows coming out on the patio.
Overnattede 2 nætter i juli 2023
Svar fra Angela Naya Experience Manager den 2. aug. 2023
Dear Tomasz,Thanks for choosing us for your stay in Seville and thanks also for sharing your experience. We really celebrate that you have enjoyed your stay in the hotel, we appreciate your nice words regarding to our staff, location and services. Our apologies for the room size,for your next visit we will offer you other options, maybe another room category more according to your preferences. Hoping to welcome you shortly,Best regards,

8/10 Udmærket

Kate

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in a really good location. Lots of restaurants and shops nearby. Staff were very friendly and helpful
Overnattede 2 nætter i juli 2023
Svar fra Angela Naya Experience Manager den 31. jul. 2023
Dear Kate,First of all, I would like to thank you for trusting in us for your stay at PETITPALACE HOTELITY _PUERTADETRIANA and for taking the time to fill out our guest satisfaction questionnaire.We really celebrate that you have enjoyed so much your experience with us. We appreciate your feedback.We hope to welcome you again in a future stay with us,….! In PETITPALACE HOTELITY _PUERTADETRIANA, we cant wait to see you again soon! Please dont hesitate to reach out to me for future stays so that we can make your stay as personalized as possible. Sincerely,Angela NayaExperience Manager

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
En general bien, salvo que tienen en la recepcion a un individuo, que literalmente GRITA y hace nefasto el proceso de bienvenida, quitando este "Pero" el hotel tiene lo correcto para ser buena opcion de hospedaje
Overnattede 2 nætter i juli 2023
Svar fra Arancha Herrero den 21. jul. 2023
Estimado Daniel, Muchísimas gracias por elegirnos para su estancia y tomarse la molestia de dejarnos su comentario. Nos alegramos mucho de que haya disfrutado de su estancia y nos encantaría recibirle en otra ocasión. Respecto a lo que menciona sobre esta persona que había en recepción, no sabemos si se refiere a un compañero o algún cliente. Igualmente le pedimos disculpas si se ha sentido incómodo. Reciba un cordial saludo y lo dicho, le esperamos pronto!Arancha HerreroGuest Service Petit Palace Puerta de Triana