4/10 Dårligt
victoria b.
15. apr. 2026
Upon arrival, the upstairs area was extremely uncomfortable due to temperature control issues. The thermostat was set to 68, but the upstairs remained hot and was not livable at times. We were told by the host that a 3-degree difference was acceptable, but we were unable to lower the temperature further.We also experienced several plumbing and maintenance issues. The shower frequently backed up, water pressure was extremely low, and there was a constant high-pitched squealing noise whenever the water was running. The bathroom sink was clogged and would not drain properly. These issues were not fully resolved during our stay.We found pests, including a roach on the couch, which was concerning.The property also did not appear properly prepared for the number of guests. We were only provided 2 rolls of toilet paper for 6 people for 4 days, which was not sufficient and we ran out early in the stay. There were also lighting issues, including a non-working closet light and generally poor lighting in the upstairs area.Communication was also a problem. After check-in, we were no longer able to contact the host directly and were only able to reach management. When I called management at 7:30 AM, I was informed they do not open until 9:00 AM, leaving issues unresolved for several hours. Overall, the combination of temperature issues, plumbing failures, cleanliness concerns are unacceptable. We drove a Kia Sorento and a Yukon Denali and the Sorento struggled up the mountain.
victoria b.
Overnattede 3 nætter i april 2026

























