Hoteller i Severance

"This Embassy Suites was so very clean. The rooms were perfect and the breakfast is always a highlight. There were 3 other events that we knew of going on there but we always felt safe and free to walk around."

"It's the only place in town, but it is clean and comfortable."

"I was very pleased with the cleanliness of the room and the bed was comfortable, great water pressure but the only thing I wasnt happy with was the AC was not working properly."

"Overall great stay, rooms nice and comfortable. Would recommend. It's amazing how a nice hotel can let some little things slip. Carpet on 4th floor very worn, room desk in need of some stain, elevator doors needed fresh paint. Just some simple things that were not as pristine as they should be."

"The staff were so friendly and helpful. The room we were initially checked into had a TV that was not working. The gentleman that was working that evening came right away to try and troubleshoot the issue. When that that proved unsuccessful he kindly upgraded us to a suite for our stay. The rooms were very clean and inviting. The breakfast was really good and always stocked. I would definitely stay here again."

"Staff was very friendly and helpful"

"My stay was terrible. I think the management has changed, as I’ve stayed there before and everything was fine, but today was awful. The receptionist—Phoenix, I think her name was—was not friendly at all; she charged an extra fee for parking that wasn't mentioned in my reservation. Also, I had booked an "extended" room, but they gave me the smallest one. I went back to tell her that it wasn't an extended room—since I’d stayed in one before—but she insisted it was and claimed there were no other...

"The hotel was very clean, the room was spacious, and the staff was friendly. Great location and it felt like a safe environment, which I really liked. The only bad thing is the train; it passes very close by, blows its horn very loudly, and makes it difficult to sleep. That is the only downside"

"Stay elsewhere, they cant even answer their phone to answer questions, but they have no problem with taking your cash."

"Water slide in the pool was so fun for the kids! Breakfast was good!"

"Better than you would expect, I can’t wait to go back to be honest."

"Our room smelled like the swimming pool, but it was just outside the hall. Door had to be opened using a shoulder push, sticks bad. Breakfast was marginal at best."

"Super clean! Friendly staff"

"Well warn hotel."

"I made a human error and in order to change it it will cost me $200 which is outrageous. I will not ever use your services again EVER!!"