Serik – Rixos Hotels i Serik, Antalya

"We would like to start by thanking you for a wonderful stay at your hotel. The location, the beautiful surroundings, and the friendly and welcoming staff made our holiday a truly enjoyable experience. The food was also absolutely delicious, and we generally felt very comfortable throughout our stay. However, we are writing to make you aware of an issue we unfortunately encountered during our visit. We had to change rooms due to mold, which was handled well by the staff. Towards the end of our stay, however, we noticed that there was also some mold beginning to appear in the new room. As it was close to our departure, we chose not to bring it up at the time, but we did mention it upon checkout, as we didn’t want to switch rooms again. We hope you take this feedback in the constructive spirit in which it is intended, as we would very much like to recommend your hotel to others – and perhaps even return ourselves one day. We simply feel it is important that the issue with mold is taken seriously, as it can affect both the guests’ experience and their health. Thank you in advance for your understanding, and once again thank you for an otherwise very pleasant stay."

"Fantastisk hotel! Lækkert værelse, kæmpe udvalg af mad og drikke og store pools. "

"Fantastic hotel with excellent service, great facilities, and various pool options. The staff were kind and helpful, and gave us a tour upon arrival. Unfortunately, the kids’ area was not yet completed, but a small playground had been set up for the children. There was some noise due to construction of a new hotel right next door, but it was manageable. There were a few bazaars missing in the area, although Land of Legends is located just across the street — but it was a bit on the expensive side"

"Hotellet er slidt. Rengøring personale vækker alle kl 6 om morgenen ved at sidde og råbe til hinanden på gangen. Der er larm overalt på hotellet. Det er total uoverskueligt at komme rundt i restauranten og få bord til aftensmad. Ingen livredder eller tjener eller noget andet personale kan 2 ord på engelsk . Der var folk som kom op og slås ved poolen og som truede hinanden på livet foran børn uden at hotellets personale gjorde noget. Maden på hotellet var som det eneste godt. Et hotel jeg aldrig kommer på igen "

"Skønt hotel og tjeneren ved poolen Fatihan, han er spot on! Han har god overblik og så behagelig et menneske! Generelt var personalet fantastiske! Det eneste minus er, at vi savnet at få fortalt, hvad der var af faciliteter. Vi vidste f.eks. ikke af der var restaurant øverst oppe eller at man kan leje cykler - ØV. "

"Et hyggeligt sted, alt var som det sku være. God mad og dessert. God service med et fint pool område"