Serik – Kempinski Hotels & Resorts i Serik, Antalya

"Venlig og hjælpsom med tidliglig i ind check. Tæt på lufthavnen. God morgenmad og aften buffe. Bruger ofte dette hotel til mellem landing."

"Hotellet tager meget hensyn til gæsterne og miljøet. Omgivelserne er meget still og behagelige. "

"We would like to start by thanking you for a wonderful stay at your hotel. The location, the beautiful surroundings, and the friendly and welcoming staff made our holiday a truly enjoyable experience. The food was also absolutely delicious, and we generally felt very comfortable throughout our stay. However, we are writing to make you aware of an issue we unfortunately encountered during our visit. We had to change rooms due to mold, which was handled well by the staff. Towards the end of our stay, however, we noticed that there was also some mold beginning to appear in the new room. As it was close to our departure, we chose not to bring it up at the time, but we did mention it upon checkout, as we didn’t want to switch rooms again. We hope you take this feedback in the constructive spirit in which it is intended, as we would very much like to recommend your hotel to others – and perhaps even return ourselves one day. We simply feel it is important that the issue with mold is taken seriously, as it can affect both the guests’ experience and their health. Thank you in advance for your understanding, and once again thank you for an otherwise very pleasant stay."

"Very good and clean hotel with Nice and helpful staff. Very good pool area"

"Fantastisk hotel! Lækkert værelse, kæmpe udvalg af mad og drikke og store pools. "

"Hotellet er slidt. Rengøring personale vækker alle kl 6 om morgenen ved at sidde og råbe til hinanden på gangen. Der er larm overalt på hotellet. Det er total uoverskueligt at komme rundt i restauranten og få bord til aftensmad. Ingen livredder eller tjener eller noget andet personale kan 2 ord på engelsk . Der var folk som kom op og slås ved poolen og som truede hinanden på livet foran børn uden at hotellets personale gjorde noget. Maden på hotellet var som det eneste godt. Et hotel jeg aldrig kommer på igen "

"Hurtig indtjelning og venlig personale samt rent værelse og bad. Morgenmaden var god"

"Excellent stay at Concorde Deluxe – everything in one place We had a truly enjoyable stay at Concorde Deluxe and can highly recommend the hotel. Compared to many other resorts we’ve visited, it’s more compact – which turned out to be a big advantage. Everything is within easy walking distance, making the experience much more convenient and relaxing. The rooms were clean, tidy, and well-maintained, and the service throughout the hotel was of a high standard. The staff were welcoming and professional, and we felt well taken care of from the very beginning. The food was generally of great quality – among the best we’ve had at similar hotels. The selection of beverages, especially alcoholic drinks, was impressive. There were plenty of options, and the beer bar was definitely one of the highlights – easily one of the best we’ve seen at any hotel. The kids’ club met all expectations. The staff were dedicated and incredibly kind to the children. While a few areas could benefit from being refreshed with new equipment or activities, this was a minor detail and didn’t affect the overall positive experience. All in all, we were very satisfied with our stay. Concorde Deluxe succeeds in combining quality, excellent service, and a well-organized layout – and we would happily return."