Hoteller med pool i Serengeti

"We arrived at the lodge’s main entrance road sign about 6pm, myself and two young daughters after a full day of driving, tired and hungry. The main entrance road was blocked by trees branches clearly arranged in a line across the road. No written sign to redirect traffic or explain. We drove on to see if there was another entrance, there was none. we drove back to the main entrance I got out of the car removed the branches and drove up to the lodge to find the road had been washed away a short...

"My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours"

"Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

"repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days."