Hoteller nær Sentara Independence

"Parking was good"

"No included breakfast for the high priced rooms, bad. Small pool for the “tallest” building in Virginia and high priced room, bad. No available vending on any floor, bad. "

"Only one issue. No bedside clock."

"Breakfast was good. Staff was nice and respectful. Room was clean. Parking was easy"

"Free parking with no worries about safety."

"Crowne Plaza is run down and not very clean. We had to move rooms because the first room we entered was dirty and the 2nd room was not much better. The hotel overall is not kept up. Staff was friendly and quickly gave us a 2nd room without hesitation. "

"Yes"

"Awesome stay! Super clean & up to date!"

"Good breakfast. Comfortable Bed. Spacious Room. Pool was a little murky the first night, but when contacted they had the pool guy come and clear it up by the next day. Friendly staff."

"Perfect service"

"Everything was very clean. Super friendly staff!"

"Breakfast was good. My biggest problem is that you find out about renovations after you have paid. There were ants mainly in the restroom and yes we informed the staff. They waited until 10 pm and asked if we wanted to change rooms or they can spray, but would have to leave room for 2 to 3 hours. Why not offer that service while we gone all day long. "

"Good clean room "

"Hotel smelled, room wasnt cleaned competely before i got arrived. There was a hair in my shower, walls had dirt and grim. Hard time sleeping it was loud, people were in and out of the hotel, people yelling the halls, dog barking in the next room until 2am, cars in the parking lot hanging out blaring music, it didn't get quiet until about 2:30am. "

"Floor was filthy. So i wiped it down. Room was dusted but finger marks on micro fridge and i wiped down all surfaces too. Showerhead worked but needs replace. Caulking needed around tub, water damage, but no mold or smell. Quiet from traffic noise."

"Have to pay for parking. Breakfast was OK. Coffee was fresh and hot. "

"There was no continental breakfast, but there was a inside breakfast counter that supposed to be open for lunch and dinner also, but there was no staff to cover the evening hours"

"Terrible. They gave us a smoking room, eventhough we ordered a non-smoker… it smelled terrible and was very uncomfortable. We had to check out after one night. Not enough towels and the one we had was wet. Will never come back. "