Hoteller nær Seneca Shopping Center

"The staff was very supportive in assisting me with a late checkout for a medical need. However we didn’t require a late checkout! The property is very outdated, but it was clean, easy to navigate & the entire staff was friendly & accommodating. The property is in a great location & accessible to most of your travel needs. If I had one complaint it would be the “yapping” dog a few rooms down from us!"

"Shuttle to and from the airport was a plus!"

"Restaurant was very, very slow. Waitress was so apologetic but I never got my food until it was time to go. Just had a plain sandwich. It was good but I ate it in the car. It happens. There was a big plumbing problem in one of our rooms. This shouldn’t happen to a brand new build. There were a lot of front desk people but not overly friendly. Beautiful work environment they should be thrilled to have a job. Valets were OVER THE TOP FRIENDLY AND HELPFUL!!! Overall the issues were...

"Staff allowed for early access"

"The room was cleaned except for the floor feeling dirty and I encountered small spiders in the bathroom especially on the towels. The bedding was clean and very soft. The breakfast was a to go breakfast until you can get to a breakfast."

"Clean room and Brittani was wonderful at check in. The check out staff member was nice as well. I didn't catch her name: the server at restaurant / bar in the evening was very kind!"

"Friendly staff, clean property, good food and drinks. Such a charming hotel with lots of history."

"Safe convenient site in downtown baton rouge. Extra friendly staff. Restaurants and bars just a few blocks away."

"Hotel is wonderful! It’s always superbly clean & staff goes above and beyond in sincerity. They are always friendly & helpful. The hotel is very welcoming & breakfast is delicious!"

"We really enjoyed our stay and the staff was great!"

"Friendly staff, breakfast was good!!"

"I always stay here for the price and the cleanest"

"Everyone was so nice and welcoming from the moment we got there. Very good customer service. The room was nice and clean. It’s close to a lot of places and walking distance to restaurants which makes it nice since the hotel doesn’t have its own parking lot and we did valet parking. I’ll definitely be coming back and staying here!"

"Really enjoyed the gym and pool."

"The first room we were given was not cleaned with any TLC. Immediately, after opening the shower curtain, I noticed several strands of hair on the shower wall. I could tell the bath had not been thoroughly cleaned, hence the strands of hair all over the wall. I had to rinse it myself. Even with that, the hair washed down easily. That tells me, the bathroom was not cleaned well. The toilet paper looked as though someone had recently used the toilet. The least the staff could have done was changed...

"Staff is always attentive and nice."

"Staff"