Hoteller i Scotsdale

"From the outside looking in, the property looked really nice. When we checked in, the toilet didn't work. The front desk said the maintenance person was gone but they could bring me a plunger. They never did. When we went to take a shower in the morning, we noticed blood stains on the bathroom walls. Front desk staff argued with me stating that it wasn't blood. Finally they sent a housekeeper up who confirmed that it looked like blood. After speaking to 5 different people, I finally spoke...

"They are doing active construction now, messy and garbage all over, it smells too, the rooms are getting renovated, I found water on the floor in the room, the bathroom shower and tub were rusty, the toilet pan was small and misfit with wrong toilet seat. The soap and shampoo were not fitted on the wall. I have pictures of all these if you need. the overall experience was horrible. I tried talking to the staff but they could not help. I would really like a refund for this stay."

"Clean room , happy hour, nice staff"

"Clean room, good staff, breakfast OK."

"Ryger værelser"

"Great stay."

"Our stay at this hotel was a major disappointment from start to finish. The property is clearly old and neglected—the hallway had a persistent, unpleasant smell, the carpet in the room looked decades old, and the towels and bed cover carried a musty odor. To make matters worse, the microwave didn’t work, the TV had only a handful of channels, and the online photos bore little resemblance to the tired, worn-down reality we walked into. We would not stay here again unless absolutely forced to, and...

"Breakfast the best!"

"I like the hotel but for the price that I paid the breakfast was terrible Frozen food and no cooked food Very disappointing for expensive hotel not to offer warm breakfast The next night we switched the hotel with holiday express because they offer good cooked breakfast"

"We loved the themed rooms and the overall feel of the lodge. Breakfast was delicious! We would definitely stay again"

"I can't get a hold of anyone to ancell the reservation"

"Good Stay"

"Front desk guy was super nice and helpful"

"Good bed, slept well. Worth the stay"

"Everything"

"Really good free breakfast."