Hoteller i Scotch Creek

"Love this place"

"Vi havde reserveret 4 måneder i forvejen med beskeden om et stille værelse på øverste etage og væk fra trafik. Vi kunne kun få et værelse på midterste etage og med vindue i højde med en hovedvej mindre end 50 m væk, hvor lastbiler kæmpede sig op ad bakke. Meget uhjælpsom personale, hvor beskeden kun var at der ikke var andre muligheder. Det hjalp ikke at jeg gentagne gange gjorde opmærksom på vores meget tidlige reservation."

"great customer service. forgot my earpods in my room and they were sent to me with 5 days."

"Vi kan anbefale den vietnamesiske restaurant der liggerlige ved siden af hotellet."

"OK til en enkelt overnatning"

"Super fin service, fik uden problemer en ekstra seng stillet til rådighed. Venlig personale."

"Had a booking and was supposed to arrive before midnight. However the road going west from Golden to Revelstoke was closed due to avalanche control. So, I had no choice but to stay in Golden overnight instead. Called next day explained the situation and they refused to not charge me for the night. It was clearly a case of unable to arrive at hotel. What sort of management decision to charge for an unexpected circumstance. I hope your hotel makes a good profit from an unethical business practice....

"T"

"We stayed a week in mid March. The room we initially stayed in was on level 4 but right at the end of the building, next to the Cahility. The music from next door started early at around 8am and went until 9:30pm. It was loud enough to hear it through the closed windows. On day 2 we asked to be moved, which the staff were happy to help. They were great, no arguments or additional charges. So overall it was a great stay."

"Prime location, but the hotel is bit old and the room keys keep having issues. "

"Dejligt, afslappet ophold på The Pinnacle Lodge, kan helt sikkert anbefales "

"We loved the location of this hotel and I loved the view from our room which was a view of the Gentle Giant ski run. I didn’t appreciate that they didn’t have daily maid service, considering how much we paid to stay here. There was a slip that you could fill out to request towels. I put that in and they called and said that I had to come down to the front desk with my dirty towels and they would give me clean ones. They couldn’t deliver the towels because they had too many bookings, but...