Been here twice, at the hotel where staff apparently don't like to be, which reflects in their customer service, arrogance and stif faces without smiles is sadly what I have seen. Sunday morning the cleaning service knocked on my door at 9 o'clock I answered no thank you, but she kept on knocking, insisting that I should come to the door, I got out of bed and opened the door, the cleaning lady then said "don't you want cleaning" I again told her no thanks, and she finally went away. Sunday morning at 9 o'clock.
I stay at 150 hotels a year, never experienced anything like this.