Strygejern/strygebræt, Wi-Fi (tillægsgebyr), sengetøj

Anmeldelser af The Royal Hotel

3.5 out of 5
The Royal Hotel
St Nicholas Street, Scarborough, England

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 292 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 286 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 162 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 124 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 136 af i alt 1000 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

6,8/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marianna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The room was no that great, but the reception quickly resolved the issue. The breakfast and dinner options are outstanding- highly recommend
Overnattede 1 nat i maj 2024
Svar fra The Royal Hotel den 19. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Pat

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra The Royal Hotel Team den 14. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Neil Narendra Dhanji Mepa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. The hotel is very grand. We had a lovely stay here.
Overnattede 2 nætter i maj 2024
Svar fra The Royal Hotel Team den 12. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Good position with largely sea views. Rather past its best and needing maintenance.
Overnattede 2 nætter i maj 2024
Svar fra The Royal Hotel Team den 10. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra The Royal Hotel Team den 10. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Catherine

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
My husband & myself had an enjoyable stay at the Royal. The bed was very comfy. Relatively clean,although the windows were dirty,webs & hadn’t been cleaned for a while. It’s a lovely place but think it needs some tlc. The staircase is amazing. 😊 Would return.
Overnattede 2 nætter i maj 2024
Svar fra The Royal Hotel Team den 10. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel you can see it is a work in pregress staff lovely bathroom needs some tlc and the window but the view made up for for this. Overall lovely relaxing stay in room 305.
Overnattede 2 nætter i maj 2024
Svar fra The Royal Hotel den 6. maj 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

Mark

Rejste med partner
Synes ikke om: Rengøring
My wife is a Cleaning checker and found multiple issues with cleanliness of room. Traffic cones on the landing were a newby too. Absence of carpet grippers in lounge making carpet edges look threadbare. Some areas of hotel in need of decoration as well.
Overnattede 2 nætter i april 2024
Svar fra The Royal Hotel den 6. maj 2024
Thank you for taking the time to leave a review, all feedback is appreciated. During the time of your stay we were still ongoing with the carpet renovations.

6/10 Okay

Richard

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
OLD AND RUN DOWN ROOM WE STAYED IN AND THE WINDOW AND LOFT HATCH WERE VERY NOISY. THE CUPS LEFT IN OUR ROOM WERE QUITE DIRTY IT WAS VERY DISAPPOINTING TO SAY THE LEAST THE HOTEL ITSELF SEEMED TO BE UNDER REFURBISHMENT SO HOPFULLY IT WILL BE NICE AGAIN SOON
Overnattede 1 nat i april 2024
Svar fra The Royal Hotel den 2. maj 2024
Thank you for leaving a review, all feedback is appreciated. As you have noted we were undergoing significant refurbishment when you stayed with us and we hope to welcome you back again after it is all completed.

6/10 Okay

David

Synes ikke om: Faciliteter
In the main my stay was fine. I spent very little time in the hotel and did not use any of the facilities. I was extremely disappointed this morning to find the there was no soap to wash with at the sink. I had to go to the bath/shower and get some gel from the container on the wall. A big let down fro what was an OK stay.
Overnattede 1 nat i april 2024
Svar fra The Royal Hotel Team den 29. apr. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

2/10 Forfærdeligt

David

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rubbish cleaning pathetic and staff dull and boring
Overnattede 4 nætter i april 2024
Svar fra The Royal Hotel Team den 28. apr. 2024
Thank you for taking the time to leave a review, we are sorry to hear you felt the staff dull and boring but it is not their job to entertain grown adults.

8/10 Udmærket

Rowan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Very convenient for central Scarborough, South Bay and the Spa. Parking is a little tricky although there is a multi-storey up the road for £12 a day. The hotel itself was grand although in need of a little TLC - renovations were ongoing while we were there. The room was similar - comfortable and spacious but with a few things in need of repair.
Overnattede 2 nætter i april 2024
Svar fra The Royal Hotel Team den 22. apr. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

Carole

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel is in the middle of much needed renovations. However that meant that our corridor had no carpet only mdf and bits kept being walked into our bedroom. Also the stairs were out of action which meant waiting ages for a lift even though they have two. Our room had outdated furniture and was very ‘tired’. The balcony door didn’t open and shut properly so fresh air was an issue, we couldn’t open the door fully as our little dog could have got out and wasn’t safe. We couldn’t fault the friendliness of the staff who were always willing to help.
Overnattede 3 nætter i april 2024
Svar fra The Royal Hotel den 16. apr. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
OK
Overnattede 1 nat i april 2024
Svar fra The Royal Hotel Team den 12. apr. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale
.
Overnattede 2 nætter i april 2024
Svar fra The Royal Hotel Team den 5. apr. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

craig

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A very tired room with poor maintenance. For cost there is better more local. Only plus side is that for venue we were attending this was very close. Breakfast was very low value again for cost paid better available elsewhere would not stop again.
Overnattede 1 nat i marts 2024
Svar fra The Royal Hotel den 31. mar. 2024
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

8/10 Udmærket

Mel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed 3 nights at this hotel. Had to move room as the the windows in in 212 were not able to be opened and it was very warm, luckily moved next door which was better. They are currently renovating so new carpet being laid on the landings. The bed we had was comfortable and large.Very oldy worldy style hotel so it has character. Just across the road from the beach, stairs and slopes and a tram down to beach level. Just around the corner from the shops, plenty of eating places.
Overnattede 3 nætter i marts 2024
Svar fra The Royal Hotel den 30. mar. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Tania

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I enjoyed the area, staff cleanliness
Overnattede 1 nat i marts 2024
Svar fra The Royal Hotel den 30. mar. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

4/10 Dårligt

Kieran

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra The Royal Hotel den 4. mar. 2024
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

6/10 Okay

Cassy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra The Royal Hotel Team den 2. mar. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

4/10 Dårligt

Michaell

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I did not like Dogs could be in every room and sleep in them as I am allergic to animals which I was not told about this and it was not on the Internet I was told I had a swimmer Facilities which they did not have and overall the hotel was very dirty and rundown
Overnattede 2 nætter i februar 2024
Svar fra The Royal Hotel Team den 27. feb. 2024
Thank you for taking the time to leave a review, we do advertise as being pet friendly so you should have been aware of this before booking.Our pool has been closed down since last year and is no longer advertised on Expedia

4/10 Dårligt

Justin

Rejste med partner
Synes ikke om: Faciliteter
Wasn’t a bad stay wasn’t great either rooms and door locks could do with updating wasn’t the cleanest either bath was dirty shower was cold states on the ad that rooms at cleaned Daily to then be told they’re not at reception only good point was reception staff/manager was a great bloke very polite,helpful and courteous even when put in a difficult position not by myself but I happened to walk past as there was someone shouting at him in regards to one of the rooms and the manager from what I saw handled it very well I couldn’t say I would have done the same like but good on him for handing it so well ! we stayed Friday 16th feb for the weekend
Overnattede 2 nætter i februar 2024
Svar fra The Royal Hotel Team den 19. feb. 2024
Thank you for taking the time to leave a review, all feedback is appreciated and helps us see where we need to aim our improvements.We are pleased to see that you felt the staff to be polite and helpful, even under potentially challenging circumstances.

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will return soon!
Great location & good views. Staff friendly & very helpful. Allowed us in early as the room was ready. Lovely room & bathroom but a little small. Very clean bedding , my friend next door said their room was far too hot even though they turned the heating off but mine was ok. Great lounge & bar.
Overnattede 1 nat i februar 2024
Svar fra The Royal Hotel Team den 18. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Kate

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The Royal Hotel Team den 18. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i februar 2024
Svar fra The Royal Hotel Team den 14. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Julie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
February Break at The Royal Hotel
Overnattede 2 nætter i februar 2024
Svar fra The Royal Hotel Team den 14. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

David

Rejste med partner
Synes godt om: Rengøring, service og personale
Although the room and bathroom were spotlessly clean the rooms could do with updating a bit. The bed was very hard and the pillows even harder. The meals were ok but breakfast very oily. The serving staff were excellent and the reception staff very helpful.
Overnattede 2 nætter i februar 2024
Svar fra The Royal Hotel Team den 14. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale
I love the Royal and have gone there for years. It's a great position with a lovely view from the bar. Rooms are clean and a comfy bed. A little tired ( Very minor issues). Staff are lovely. Shame that the pool has shut permanently.
Overnattede 1 nat i februar 2024
Svar fra The Royal Hotel Team den 5. feb. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Kevin

Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel den 27. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Maria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it nice comfy bed and a big bath
Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel Team den 25. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Maria

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love staying here especially in winter as I feel like royalty by giving me a suite. The hotel itself is old but gorgeous and grand. The bed is so warm and comfy and the bath is to die for.
Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel Team den 24. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

4/10 Dårligt

David

Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale
Love the hotel reception and stairways Hated the bed, never been so uncomfortable in my life. We booked for 2 nights, but went home after 1 night, could not sleep in that bed again
Overnattede 2 nætter i januar 2024
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely old Victorian hotel
This is a lovely old hotel, a bit worn in places but the refurbished rooms are lovely. We had a problem ( no heating) in our spacious attractive bedroom- but the problem was resolved almost immediately by the smashing duty manager Adamo? The new bedroom was even more spacious & comfortable! Warm, clean, with every amenity. We have had several stays here, sometimes with our daughter’s dog! We have always been delighted
Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Matthew

Overnattede 1 nat i november 2023
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Catherine

Overnattede 1 nat i januar 2024
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Maria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really loved it, I had a nice bath and a lovely sleep. I was well impressed with the room for the price I payed. Will stay again when needed.
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

MISS EMILY

Overnattede 1 nat i december 2023
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

2/10 Forfærdeligt

TIFF

Overnattede 1 nat i december 2023
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

4/10 Dårligt

Allan

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor value for money …..
Room very tired.. in need of decorating… Rooms no longer serviced daily….. Now a budget hotel but not really budget prices …. At £75 a night( room only ) I expect a little bit more comfort….
Overnattede 2 nætter i december 2023
Svar fra The Royal Hotel den 10. dec. 2023
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

8/10 Udmærket

Julie

Overnattede 3 nætter i december 2023
Svar fra The Royal Hotel den 10. dec. 2023
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

6/10 Okay

Karl

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra The Royal Hotel den 10. dec. 2023
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Richard

Overnattede 1 nat i november 2023
Svar fra The Royal Hotel Team den 23. jan. 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

8/10 Udmærket

Denise

Rejste med partner
Synes godt om: Rengøring, service og personale
The building is rather grand with a beautiful entrance and staircase. Clean and tidy in all areas and friendly staff, but the rooms are getting tired and ready for updating. Can i also recommend a nicer coffee on the rooms 😊 but would stay again, perfectly placed for getting round town
Overnattede 1 nat i november 2023
Svar fra The Royal Hotel den 3. dec. 2023
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

10/10 Fremragende

Jonathon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra The Royal Hotel den 3. dec. 2023
Thank you for taking the time to leave a review. Your feedback is appreciated and will be passed onto the relevant department managers. We are pleased you had a good stay and hope to welcome you back again soon.

4/10 Dårligt

Stephanie

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was central to town
Overnattede 2 nætter i november 2023
Svar fra The Royal Hotel den 3. dec. 2023
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

2/10 Forfærdeligt

Joseph

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is rundown and the staff are not helpful at all. We slept in room that has hair everywhere and damp ceiling. We have ask for a new room but gave us even small and dirty room. Fridge and heating is not working. It not worth the money at all.
Overnattede 1 nat i november 2023
Svar fra The Royal Hotel den 3. dec. 2023
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

4/10 Dårligt

Karen

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Sleepless nights stay
Having stayed at a number of hotels I’m aware that when you take a dog you tend to get the more run down rooms, even if you pay the same price or more than those who don’t. The room was dated which wasn’t so bad but the bed was awful, hard, lumpy, hardly slept at all. The bath had some sort of tape in the bottom, luckily only stayed one night so thought I’d wait till I got home, the bathroom door and nearby wall had something down it ( if I’d have seen it earlier I’d have gone and mentioned it at the time). Did let them know about the bathroom door on checkout. On a positive note staff were friendly and the bar area was nice. The Christmas decorations were lovely.
Overnattede 1 nat i november 2023
Svar fra The Royal Hotel den 3. dec. 2023
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.

2/10 Forfærdeligt

Dominic

Overnattede 1 nat i november 2023
Svar fra The Royal Hotel den 13. nov. 2023
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.